topic Re: Server reboot or shutdown in Operating System - HP-UX

Server reboot or shutdown

Spyros_ — Wed, 12 Dec 2012 09:09:13 GMT

Hi all,

I am using HP workstation B2600 as a server and i have some serious problems.

My server sometimes reboot by itself or other times shutdown and i have to manually reboot him.

I checked the following log files:

/etc/shutdownlog

/var/adm/OLDsyslog

/var/adm/syslog/syslog.log

/var.adm.crash

/var/tombstones

but i can't find any errors, or system restart.

Please if anyone can provide me a answer about the issue.

Thanks in advance

Spyros

Re: Server reboot or shutdown

Patrick Wallek — Wed, 12 Dec 2012 14:40:42 GMT

If there are no entries in /etc/shutdownlog that correspond to the times that the server has shutdown/rebooted then you may have power problems of some sort.

If the system simply loses power somehow then there is no time to shutdown the OS and write entries to shutdownlog.

Is the system attached to a UPS? If so, check the UPS logs and see if there are any power outages. If it is not attached to a UPS I would do that first and see if that helps.

Re: Server reboot or shutdown

Spyros_ — Thu, 13 Dec 2012 09:51:00 GMT

Hi Patrick,

All the servers that we have are on UPS and we did not have any power outages in the last 3 weeks.

In /etc/shutdownlog the only entries are the following:

10:26 Tue Dec 04, 2012. Reboot: (by hpsce3!root)
08:28 Thu Dec 06, 2012. Reboot: (by hpsce3!root)

I had restarted the server, because i had some changes in netconf file.

Best regards,

Spyros

Re: Server reboot or shutdown

Spyros_ — Thu, 13 Dec 2012 13:16:55 GMT

I attached the /var/tombstones/ts99 file

I don't know if this file help...

Best regards,

Spyros

Re: Server reboot or shutdown

Torsten. — Thu, 13 Dec 2012 13:19:50 GMT

According to the timestamp it is not relevant

Timestamp =

Thu Feb 17 06:49:24 GMT 2011

Did you see messages in the front panel when it was off, e.g. fan failure (hard to see, because the panel may be very dark)?

Re: Server reboot or shutdown

Spyros_ — Thu, 13 Dec 2012 13:29:12 GMT

Thanks for your quick reply.

The last 3 times that the system reboot i saw the following once each time:

1. INI 8860 : SYS BD

rope 0 init 0 init

2. TST 30BC : SYS BD

test sys clocks

3. TST 3000 : SYS BD

ROM checksum tst

Thanks in advance

Spyros

Re: Server reboot or shutdown

Torsten. — Thu, 13 Dec 2012 13:41:12 GMT

While booting up you see the various selftests in the front panel. As long as you don't see FLT all is good.
But if the system goes down unexpectely, e.g. because of a failed fan, the message may help.

I repeat the example of a failed fan, because this could be a likely reason. Let's say a fan is going to fail, some rounds per minute less and it is considered to be failed, some rpm more and it is ok for the system.

Since fans are not redundant, system will go down.

Re: Server reboot or shutdown

Spyros_ — Thu, 13 Dec 2012 14:21:18 GMT

Hi Torsten,

The messages, that i wrote in my last mail, are messages that i saw while the server tried to boot up and the selftests stopped at that messages. Then i had to reboot it by myself.

That is the first situation. The second is that the server boots up correctly after an unexpectely reboot.

How can i check if a fan is going to fail or maybe a ram??

Re: Server reboot or shutdown

Spyros_ — Tue, 18 Dec 2012 10:00:46 GMT

Hi all,

Can anyone help about that issue???

There are any offline diagnostics tools to check the status of my server??

Please help

Best regards,

Spyros

Re: Server reboot or shutdown

Torsten. — Tue, 18 Dec 2012 11:15:58 GMT

The messages you saw may point to the system board directly or a slot. First try to re-seat the I/O cards in their slots. If the server goes down or hang again, note down the messages in the front panel.

Re: Server reboot or shutdown

Spyros_ — Tue, 18 Dec 2012 13:42:25 GMT

Thanks for your reply Torsten. I will re-seat the I/O cards in their slots and if the issue occurs again i will reply.

Re: Server reboot or shutdown

Spyros_ — Thu, 20 Dec 2012 09:57:49 GMT

Hi Torsten,

Unfortunately the server was down again today.

The server was started to boot but stopped when :

INI 8080 : SYS BD

R2PCI init done

That was the message that was appeared in the front panel.

Any ideas??

Best regards

Spyros

Re: Server reboot or shutdown

PurpleRain — Sun, 24 Sep 2023 16:03:58 GMT

Hi Spyros,

I experienced this issue for couple of times, actually this could came from some power surge on the station power supply.

After power supply replacement the issue did not appear anymore (this was my resolving). Alternatively, if you don't have a spare one, try to swap the power supplies between the stations to see if error still persist.

Hope this helps.