topic Re: rx6600 RAID driver problem in Operating System - HP-UX

rx6600 RAID driver problem

Dusty Mjoen — Fri, 10 May 2013 03:16:32 GMT

I am trying to identify and work with the vg00 disk(s). I am more familiar with the use of two or more physical drives and mirroring with mirrordisk/ux. In this case, it appears my root disk is a part of a RAID array due to the IR Volume field.

disk         1 0/4/1/0.0.0.0.0              sdisk          CLAIMED     DEVICE       HP      IR Volume
                               /dev/dsk/c3t0d0     /dev/dsk/c3t0d0s2   /dev/rdsk/c3t0d0    /dev/rdsk/c3t0d0s2
                               /dev/dsk/c3t0d0s1   /dev/dsk/c3t0d0s3   /dev/rdsk/c3t0d0s1 /dev/rdsk/c3t0d0s3

I was able to glean from the forums that I needed to run sasmgr get_info -D /dev/sasd0 -q raid to interrogate this setup. Unfortunatley, that command returns:

Driver specific and common library version mismatch. Exiting..

I don't have any other sas controller than sasd0. Any ideas?

P.S. This thread has been moved from Network Attached Storage (NAS) (Small and Medium Business) to HP-UX > sysadmin - HP Forums Moderator

Re: rx6600 RAID driver problem

Torsten. — Fri, 10 May 2013 06:11:44 GMT

You should have sasd0 and sasd1 (most likely).

However, the driver may not match the other OS components.

Driver download:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SerialSCSI-00

Re: rx6600 RAID driver problem

Holger G — Fri, 10 May 2013 08:24:18 GMT

Hi,

please check / update the related SerialSCSI-00 and CommonIO drivers for your HP-UX version:
# swlist -l bundle

Information and download for latest versions:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=SerialSCSI-00
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=CommonIO

A very good help to work with this kind of controller is the
"HP 8 Internal Port SAS Controller and HP Multi-Port Internal SAS Controller Support Guide HP-UX 11i v2, 11i v3"
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02017117/c02017117.pdf

See especially chapter 4 "Configuring and Troubleshooting the Controller Online".

Kind Regards

Holger

I am an HP employee.
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Re: rx6600 RAID driver problem

Dusty Mjoen — Fri, 10 May 2013 14:06:35 GMT

Thanks for the tips. Are you saying my driver is downlevel and an update should resolve the issue? I see my installed level is:

SerialSCSI-00 B.11.23.0806 PCI-X/PCI-E SerialSCSI

Current appears to be 11.23.1102.

My ComminIO driver is CommonIO B.11.23.0712 Common IO Drivers

Re: rx6600 RAID driver problem

Holger G — Mon, 13 May 2013 08:25:19 GMT

Yes, you need to update the drivers.
Actually, your issue occurs as the SerialSCSI-00 version is B.11.23.0806 and the CommonIO version is older (B.11.23.0712). But the SerialSCSI-00 B.11.23.0806 bundle depends on CommonIO B.11.23.0803 or later.

See also SUPPORT COMMUNICATION - CUSTOMER ADVISORY c01543548:
HP-UX 0806 OE Media - Version Mismatch Error Due to Incorrect CommonIO Bundle on 0806 OE Media
http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c01543548

Instead of updating only the CommonIO Bundle to version B.11.23.0806, I would recommend to update both drivers to the latest versions.

If you still experience the same issue afterwards, even the firmare of the SAS controller may be to old and should be updated.
See following document for details:

HP Integrity Servers - HP-UX: SASMGR Fails with Error "Driver specific and common library version mismatch."
http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c01608452

Attention: If you update the SAS controller FW from anything below 1.23.XX (e.g. 1.16.0.0 or 1.16.33.00) to 1.23.33.00, 1.23.42.00 or later, this might change the target ID of disk devices.
See the following documents for details:

HP 8 Internal Port SAS HBA and Multiport SAS Controller - Firmware Update Procedure to Version 1.23.42
http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c01757757

Updating Internal SAS Controller Firmware to Version 1.23.33 Or Later HP-UX 11i v2 and 11i v3
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02037978/c02037978.pdf