topic Re: HBA not detecting in O/S in Operating System - HP-UX

HBA not detecting in O/S

suvy12 — Mon, 01 Jul 2013 09:53:26 GMT

HI,

I have just installed HBA card in BL860c.

On ILO it is showing Fine, able to find the hardware

QLogic QMH2462 4Gb FC HBA for HP c-Class BladeSystem

but in O/S (HP-UX 11.3) it is showing below error.

0/3/0/0/0/0: Fibre channel Driver Read bad NVRAM Header

Additional status is 0x03
status == 0x01: Bad/Incorrect Signature
status == 0x02: Incorrect minimum version
status == 0x03: Incorrect Checksum

init of hardware not successful. id=10772432 and my_isc=d

What could be the problem Guys as the same problem is coming in 4 Servers in which we have installed 4 new HBA cards.

Re: HBA not detecting in O/S

Robert_Jewell — Mon, 01 Jul 2013 14:27:38 GMT

Do you have the HP-UX FibrChanl-01 (fcd) software installed? Check with # swlist Fibr*

If installed, check the version. Update to the latest if needed:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

Also, check the BL860c server firmware (use the # machinfo command). The latest is v. 4.31:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=3331044&prodNameId=3331045&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=ux-106900-1

-Bob

Re: HBA not detecting in O/S

suvy12 — Tue, 02 Jul 2013 08:57:41 GMT

Below is the swlist O/P

swlist | grep -i Fibr
FibrChanl-00                          B.11.31.0803   FibreChannel;HW=A6795A,A5158A
FibrChanl-01                          B.11.31.0803   FibrChnl;HW=A6826A,A9782A,A9784A,AB378A/B,AB379A/B,AB465A,AD193A,AD194A,AD300A
FibrChanl-02                          B.11.31.0803   PCIe FibreChannel;HW=AD299A,AD355A,AD221A,AD222A,AD393A

Machinfo O/P

Firmware info:
   Firmware revision: 04.21
   FP SWA driver revision: 1.18
   IPMI is supported on this system.
   BMC firmware revision: 5.36

In another BL860c Same firmware is there and HBA is detecting.

Re: HBA not detecting in O/S

Torsten. — Tue, 02 Jul 2013 09:35:23 GMT

>> Incorrect minimum version

I would check the HBA firmware and EFI driver:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=1844104&prodNameId=1844105&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=co-102984-1

Re: HBA not detecting in O/S

suvy12 — Tue, 02 Jul 2013 12:42:53 GMT

During the Server Booting it is given a error

"fibre channel adapter nvram error binding aborted"

I had tried to Update the Firmware using batch fcd_update4.nsh utility in efi shell. It shows that it is updating but after reset it agains shows same error.

Below are the Error Screen Shot

Re: HBA not detecting in O/S

Robert_Jewell — Tue, 02 Jul 2013 13:52:40 GMT

With firmware reporting as "0.00" at the EFI shell and the firmware update process not working, this is looking very much like a defective card.

-Bob

Re: HBA not detecting in O/S

suvy12 — Tue, 02 Jul 2013 14:27:11 GMT

efiutil> adapter
Adapter index number [0]? 0

efiutil> efi_write
Driver image binary filename? q24nb158.bin
using filename q24nb158.bin
Writing efi driver image to flash from file q24nb158.bin...
Adapter 0 image number to read?
Old revision 0.00, New revision 1.09, Continue [n]? y
File size 00040000
WARNING: do NOT interrupt this operation...
................................................................
Reinitializing adapter A0...
Image write complete.
You must reboot the system for changes to take effect.

efiutil> risc_fw_write
Firmware image binary filename [2400.bin]?
using filename 2400.bin
Old revision 4.00.090, New revision 4.00.090, Continue [n]? n
File send failed
Operation aborted by user

efiutil> adapter
Adapter index number [0]? 1

efiutil> info
A1 Acpi(00022211,PNP0A08,300/Pci(0|0)/Pci(0|1) 0000000000000000 0.00 (0.00.000)

efiutil> risc_fw_write
Firmware image binary filename [2400.bin]?
using filename 2400.bin
Old revision 0.00.000, New revision 4.00.090, Continue [n]? y
File size 000326A4
WARNING: do NOT interrupt this operation...
...................................................
Reinitializing adapter A1...
Image write complete.
You must reboot the system for changes to take effect.

efiutil> efi_write
Driver image binary filename? q24nb158.bin
using filename q24nb158.bin
Writing efi driver image to flash from file q24nb158.bin...
Reinitializing adapter A1...
Old revision 1.09, New revision 1.09, Continue [n]? y
File size 00040000
WARNING: do NOT interrupt this operation...
................................................................
Reinitializing adapter A1...
Image write complete.
You must reboot the system for changes to take effect.

But Question is that When i reboot the server All the firmware got lost.

When i tried to save in NVRAM it is asking me for the NVRAM file name

efiutil> nvram_write
Nvram data filename?
Please specify the nvram file name
This operation is not supported with default file name

How could i find the nvram filename.

Re: HBA not detecting in O/S

Robert_Jewell — Tue, 02 Jul 2013 14:33:15 GMT

Perhaps an issue with the firmware files themselves? Try downloading and applying firmware from a previous version to see if that changes anything.

-Bob

Re: HBA not detecting in O/S

suvy12 — Tue, 02 Jul 2013 14:36:57 GMT

Or if possible can we write/save the changes in NVRAM as i don;t know what could be the NVRAM file name and his location.

Re: HBA not detecting in O/S

Robert_Jewell — Tue, 02 Jul 2013 15:02:04 GMT

Well, I have never done udpates like this outside of the script provided. I did note that within the firmware package there is an efiutil.pdf document that describes the nvram_write command among others. I also noted a 'diagnostic' command that may be useful.

I would just advise caution. If your card's NVRAM is corrupt, then I guess there isnt much to lose. If, for some reason, the problem is elsewhere, you can certainly cause more problems by writing the wrong data!

-Bob

Re: HBA not detecting in O/S

suvy12 — Mon, 29 Jul 2013 06:54:43 GMT

File name is qmh2462.dat in which i had gave while nvram_write command.

Ploblem is solved now . All the HBA's are detecting now.

Re: HBA not detecting in O/S

Robert_Jewell — Mon, 29 Jul 2013 13:56:40 GMT

So you ran the command:

efiutil> nvram_write qmh2462.dat

and that updated the cards firmware for you? That is good to know!

-Bob