topic Re: Error whe installing from depot in Operating System - HP-UX

Error whe installing from depot

MarkW_1 — Fri, 06 May 2011 20:03:46 GMT

This depot had been used to install successfully until yesterday. Files were deleted from the server in the /var & /opt directories. Even though the files have been restored I know get this error.

* Reading Target System's Installed Product Database (IPD)
* Target IPD: S0065240
* Reading Source Depot(s)
* Source depot: 168.200.65.9:/var/opt/ignite/depots/Rel_B.11.31/core
ERROR: An error was encountered while attempting to access the catalog of the
Software Distributor location
"168.200.65.9:/var/opt/ignite/depots/Rel_B.11.31/core". The underlying
swlist command failed.
-
"168.200.65.9:/var/opt/ignite/depots/Rel_B.11.31/core": You
do not have the required permissions to select this target.
Check permissions using the "swacl" command or see your system
administrator for assistance. Or, to manage applications
designed and packaged for nonprivileged mode, see the
"run_as_superuser" option in the "sd" man page.
- More information may be found in the daemon logfile
on this target (default location is
168.200.65.9:/var/adm/sw/swagentd.log).
* Reading Source Depot(s) failed with 1 error.

======= 05/06/11 20:55:32 UTC END Software Install failed with 1 error.
(user=root) (jobid=000006)

ERROR: No software was installed (no installed product database was created).
ERROR: Software load had one or more errors.

======= 05/06/11 20:55:32 UTC The operating system software has not been
successfully loaded. The swm install(1M) application was not completed
or failed to load some key files. (exit status was = 1).

1: Change the install server and/or depot information.
2: Retry software load process (non-interactive mode).
3: Retry software load process (interactive mode).
4: Run a shell.

Re: Error whe installing from depot

Patrick Wallek — Fri, 06 May 2011 20:40:21 GMT

Try stopping and restarting the swagent daemon first.

/sbin/init.d/swagentd stop

/sbin/init.d/swagentd start

Re: Error whe installing from depot

Manix — Sat, 07 May 2011 09:12:46 GMT

is the remote source a NFS share ?
Source depot: 168.200.65.9:/var/opt/ignite/depots/Rel_B.11.31/core

If you do
swlist -l depot -s
does it list this depot you are trying to install from ?

Make sure you can do . swlist -s :/

Thanks
Manix

Re: Error whe installing from depot

MarkW_1 — Mon, 09 May 2011 15:03:17 GMT

I had some secrets files that had not been restored. After I restored them the install went smoothly.

Re: Error whe installing from depot

charlie_bulosan — Wed, 29 Jun 2011 20:21:17 GMT

Hi Mark,

Please can you share what have you done? I'm also experiencing this problem.

Many thanks and really appreciate your help in advance.

Charlie

Re: Error whe installing from depot

Arockiasamy_Hp — Thu, 30 Jun 2011 05:17:47 GMT

Hi,

I'm also facing the same issue.

Please share the details.

Regards,

Arockiasamy K

Re: Error whe installing from depot

Arockiasamy_Hp — Tue, 26 Jul 2011 21:38:54 GMT

Dear All,

It must be the problem with hostname which is mentioned on /etc/hosts (or) DNS entry.

Check the IP with "netstat -in"

Check the /etc/hosts whether IP and the hostname are correct.

check with nslookup <hostname>

It should give the proper IP and hostname.

Its worked for me.

Regards,

Arockiasamy K

Re: Error whe installing from depot

Hiren N Dave — Sun, 31 Jul 2011 08:10:32 GMT

It looks like a permission issue, try changing permission of depot files with below command.

# chmod -R 755 /location_of_depot

If the depot is NFS shared, check whether read/write permissions are given or not....

Best of luck!

Re: Error whe installing from depot

JPASPM — Mon, 07 Jan 2013 09:35:22 GMT

Can you please let the secret files you have restored?

I'm also facing the same problem now.

Regards,

Jayaprakash

Re: Error whe installing from depot

HPUX_user — Tue, 08 Jan 2013 07:50:35 GMT

As told by Patrick Wallek,

Try stopping and restarting the swagent daemon first.

/sbin/init.d/swagentd stop

/sbin/init.d/swagentd start

This helps majority of the times to resolve many issues related to sw commands.