topic backup not running in Operating System - HP-UX

backup not running

Goru — Mon, 10 Aug 2009 18:34:37 GMT

Hello Experts,

I am facing issue for network recovery

After applying command
make_net_recovery -s -x inc_entire=vg00

ERROR: Cannot retrieve Ignite-UX version from server "XXXX".
ERROR: Retrieving Ignite-UX version on the server: XXXX failed.

How to solve this issue?

Re: backup not running

Mel Burslan — Mon, 10 Aug 2009 19:24:38 GMT

>How to solve this issue?

very slowly and carefully...

did this ever work ?
if it did, what was the last big action on the server which broke it ?
if not, what is your OS version and ignite version of your client system and answer the same for the server side ?
Are both the client and server, on the same network ? If not, are the firewall rules got modified to allow ignite traffic (and this is not an easy thing to open one or two ports) ?

More than likely your client can not reach the server due to some sort of network/firewall issue.
what is the OS

Re: backup not running

Kapil Jha — Mon, 10 Aug 2009 19:28:00 GMT

Can you ping your server from client??

BR,
Kapil+

Re: backup not running

Goru — Tue, 11 Aug 2009 03:29:14 GMT

Not able to ping due to firewall.
Ignite version is

IGNITE C.7.7.93 HP-UX Installation Utilities (Ignite-UX)

OS version is 11.31.

Which port need to open from firewall or which service need to be start to solve this issue?

Re: backup not running

Jamie A Dennis — Tue, 11 Aug 2009 13:28:08 GMT

The ports which are required for Ignite-UX to function properly are defined on page 128 of http://docs.hp.com/en/5992-5309/5992-5309.pdf

Best regards,

Jamie

Re: backup not running

Vijaykumar_1 — Fri, 21 Aug 2009 11:34:20 GMT

Silly to ask, but ensure to check this also..

/var/opt/ignite/clients - check the client name is entered in the clients list.

Re: backup not running

Goru — Fri, 21 Aug 2009 11:37:48 GMT

Thanks to all. Problem solved.

It was firewall issue.

Re: backup not running

ww140245 — Fri, 19 Oct 2012 18:52:02 GMT

So what was the solution? What ports did you not have opened, that you needed to? Not following up with the solution makes this thread pretty well useless to everyone else in the world who is searching on this same error message.