topic Re: Permission denied on some ignite clients but not all in Operating System - HP-UX

Permission denied on some ignite clients but not all

Mike Keys — Wed, 02 Dec 2009 22:25:27 GMT

Ignite has been working great up until yesterday. Out of 8 clients, 5 will backup fine. 3 of my clients now give me the dreaded "Permission Denied" error when attempting to mount the local ignite directory for that client to the /var/opt/ignite/recovery/arch_mnt directory on the client.

I have verified that the /etc/exports file looks fine and have exported this using exportfs -av more times than I can shake a stick at. I have also verified that all critical directories have bin:bin ovnership.

I went to a good client and manually mounted the ignite server directory for the client to the arch_mnt directory on the client.

mount hpp1:/ignites/hpm1 /var/opt/ignite/recovery/arch_mnt

When I tried the same thing from one of the bad clients, I get the permission denied error.

Everything looks good, syslog.log on the client and ignite server shows nothing.

Should I bounce NFS? What else can I try?

Re: Permission denied on some ignite clients but not all

Fabian Briseño — Wed, 02 Dec 2009 22:42:03 GMT

Hell Mike.
Have you done something to the failing servers since yesterday ?, patches ? or some kind of modification ?

What O.S do the clients have ?

What Ignite Version ?

Re: Permission denied on some ignite clients but not all

Fabian Briseño — Wed, 02 Dec 2009 22:45:17 GMT

Mike.
Run command showmount -e on the clients that are failing, what do you see ?

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 16:28:36 GMT

No modifications.

Ignite version on clients that are bad are C.7.8.201 and the same on the Ignite server.

A 'showmount -e' command on a bad client shows this:

showmount: pimprod: RPC: Program not registered

A 'showmount -e' command on a good client does not return the 'Program not registered' error.

What could be the cause of this?

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 17:14:21 GMT

I bounced the NFS services on both the Igntie server and the clients. Now, NOTHING will run. The error I get when trying to do a Create Network Recovery Archive is that the NFS service not responding. It is timing out.

Do I need to reboot the Ignite server?

Re: Permission denied on some ignite clients but not all

Bill Hassell — Thu, 03 Dec 2009 17:19:41 GMT

Try re-exporting everything on the Ignite server:

exportfs -av

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 17:24:04 GMT

Bill: Tried that many, many times.

I'm downloading new Ignite version and will probably install on server and test server and try this again as well as rebooting the Ignite server.

Re: Permission denied on some ignite clients but not all

Fabian Briseño — Thu, 03 Dec 2009 17:38:41 GMT

Hello Mike.
check out /etc/xtab are your exported filesystems there ?

what does command rpcinfo -p
shows ???

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 18:47:19 GMT

# rpcinfo -p
program vers proto port service
100000 4 tcp 111 rpcbind
100000 3 tcp 111 rpcbind
100000 2 tcp 111 rpcbind
100000 4 udp 111 rpcbind
100000 3 udp 111 rpcbind
100000 2 udp 111 rpcbind
100068 2 udp 49153 cmsd
100068 3 udp 49153 cmsd
100068 4 udp 49153 cmsd
100068 5 udp 49153 cmsd
100083 1 tcp 49152 ttdbserver
100005 1 udp 52960 mountd
100005 3 udp 52960 mountd
100005 1 tcp 51688 mountd
100005 3 tcp 51688 mountd
100024 1 tcp 51778 status
100024 1 udp 53037 status
100021 1 tcp 51779 nlockmgr
100021 1 udp 53038 nlockmgr
100021 3 tcp 51780 nlockmgr
100021 3 udp 53039 nlockmgr
100021 4 tcp 51781 nlockmgr
100021 4 udp 53040 nlockmgr
100020 1 udp 4045 llockmgr
100020 1 tcp 4045 llockmgr
100021 2 tcp 51782 nlockmgr

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 20:12:35 GMT

Rebooted Ignite server and all is well.

When in doubt, reboot.

Thread closed.

Re: Permission denied on some ignite clients but not all

Mike Keys — Thu, 03 Dec 2009 20:13:03 GMT

See above