topic Re: panic: open error: RAM FS in Operating System - HP-UX

panic: open error: RAM FS

mobidyc — Fri, 04 Jul 2008 14:26:46 GMT

Hello,

on a RP3440, when i try to install B.11.00,B.11.23 or B.11.32, no problem occurs.
when i try to install B.11.11, the following panic appears:
##########
Main Menu: Enter command or menu > bo lan.10.29.40.7 install
Interact with IPL (Y, N, or Cancel)?> n

Booting...
Boot IO Dependent Code (IODC) revision 3

HARD Booted.

ISL Revision A.00.44 Mar 12, 2003

ISL booting hpux KernelPrompt "Choose an operating system to install that your hardware supports :" 120 1

1. target OS is B.11.00
2. target OS is B.11.11
3. target OS is B.11.23 PA
4. target OS is B.11.31 PA
5. Exit

Choose an operating system to install that your hardware supports :2

Boot
: lan(0/1/2/0;0)/boot/Rel_B.11.11/WINSTALL
12283904 + 2244720 + 2718888 start 0x20c568

alloc_pdc_pages: Relocating PDC from 0xfffffff0f0c00000 to 0x3e900000.

Firmware Version 44.20

Duplex Console IO Dependent Code (IODC) revision 1

Stored message buffer up to panic:

System Panic:

linkstamp: Thu Sep 28 14:51:14 MDT 2006
_release_version: @(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $
panic: open error: RAM FS

PC-Offset Stack Trace (read across, top of stack is 1st):
0x0021d5e0 0x00a49a04 0x00a49f20
0x0027b118 0x004deff4 0x00212804
0x0020cb34
End Of Stack

*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
A crash dump cannot be taken under these circumstances without
special configuration. Contact your HP support representative.
##########

on the actual hpux B.11.11 already installed, i can see:
syslog.log:
##########
Jul 26 08:47:30 nr0u0444 vmunix: Starting the STREAMS daemons-phase 1
Jul 26 08:47:30 nr0u0444 vmunix: Create STCP device files
Jul 26 08:47:30 nr0u0444 vmunix: Starting the STREAMS daemons-phase 2
Jul 26 08:47:30 nr0u0444 vmunix: $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $
Jul 26 08:47:30 nr0u0444 vmunix: Memory Information:
Jul 26 08:47:30 nr0u0444 vmunix: physical page size = 4096 bytes, logical page size = 4096 bytes
Jul 26 08:47:30 nr0u0444 vmunix: Physical: 4192256 Kbytes, lockable: 3157164 Kbytes, available: 3702944 Kbytes
##########

rc.log:
##########
Initialize loadable modules
Output from "/sbin/rc1.d/S112kminit start":
----------------------------
* All configured modules are registered successfully.
insf: Unable to load the driver: drmfglinsf: Unable to load the driver: gvid_him_fglrxinsf: Unable to load the driver: drmfglrxinsf: Unable to unload the driver: drmfglinsf: Unab
le to unload the driver: gvid_him_fglrxinsf: Unable to unload the driver: drmfglrx
NOTE: Module status

Name ID Status Type
=====================================================
krm 1 UNLOADED WSIO
gvid_info 2 UNLOADED WSIO
drmfgl 3 UNLOADED Misc
gvid_him_fglrx 4 UNLOADED Misc
drmfglrx 5 UNLOADED Misc

Configuring OLA/R interface
Output from "/sbin/rc2.d/S290pci_olar start":
----------------------------
Creating OLA/R device node at major 5...
Note that this system must have OLA/R capable hardware
and firmware for these features to be enabled.
WARNING: OLA/R capabilities not supported on this platform
"/sbin/rc2.d/S290pci_olar start" SKIPPED
##########

ioscan is fine.
the RAM and CPUs exercised under STM(version A.59.00) seems to be fine too.

have you ever encountered this problem?
i've seen a similar thread on itrc but no network problem appears in my situation.

Re: panic: open error: RAM FS

Jeeshan — Fri, 04 Jul 2008 16:29:20 GMT

check this similar error thread

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1092664

Re: panic: open error: RAM FS

Torsten. — Fri, 04 Jul 2008 16:39:29 GMT

You are booting the ignite install kernel. Maybe this kernel (WINSTALL) is just too old or buggy? What is the ignite version?

Re: panic: open error: RAM FS

mobidyc — Fri, 04 Jul 2008 17:03:32 GMT

Hello,

ahsan: this is the thread i was talking about, my problem is not the network like this thread.

Torsten: the WINSTALL file is not buggy, because of two things:
1/
the WINSTALL file for 11.11 is the same for 11.00, i've not this error on 11.00.
/opt/ignite/boot/Rel_B.11.00/WINSTALL is a symlink of /opt/ignite/boot/Rel_B.11.11/WINSTALL.

2/
i can install 11.11 on another RP3440

i've seen that the following (error?) message appears when the panic and in the syslog.log file at boot:
$Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $
what does it mean?

seems not to be an ignite problem but hardware (because it works on another identic server).
but, what is this hardware problem?

i'm thinking for the RAM as written in the panic message (panic: open error: RAM FS) but STM found nothing.
what tool can i use for identify the defective(s) DIMM?

here is the output of cstm:
##########
Basic Memory Description

Module Type: MEMORY
Total Configured Memory : 4096 MB
Page Size: 4096 Bytes

Memory interleaving is supported on this machine and is ON.

Memory Board Inventory

DIMM Slot Size (MB)
--------- ---------
0A 512
0B 512
1A 512
1B 512
2A 512
2B 512
3A 512
3B 512
4A 0
4B 0
5A 0
5B 0
--------- ---------
System Total (MB): 4096

Memory Error Log Summary

The memory error log is empty.

Page Deallocation Table (PDT)

PDT Entries Used: 0
PDT Entries Free: 3000
PDT Total Size: 3000
##########

PS: this server have no support contract, i can't open incident.

--
Regards,
Cedrick Gaillard

Re: panic: open error: RAM FS

Torsten. — Fri, 04 Jul 2008 17:12:44 GMT

The firmware on this server is

Firmware Version 44.20

but current version is

PDC 46.34, BMC 03.52 and iLO MP firmware E.03.32

How about the working system?

Many changes and fixes since this version.

I would update the firmware first.

Re: panic: open error: RAM FS

Michael Steele_2 — Fri, 04 Jul 2008 18:02:42 GMT

I've attached a text file and included an url to an answer with your exact problem:

http://www12.itrc.hp.com/service/cki/search.do?prevQueryString=&mode=text&searchString=gvid_him_fglrxinsf&submit1=Search+%C2%BB&searchCrit=allwords&docTypeAll=yesX&docType=Advisories&docType=WhitePapers&docType=EngineerNotes&docType=SecurityBulletins&docType=Manuals&docType=Patch&dateSearchType=lastXdays&dateRange=all&startDateYear=1999&startDateMonth=0&startDateDay=1&endDateYear=2008&endDateMonth=6&endDateDay=4&resPerPage=20&sortCrit=rank

"Attachment deleted to comply with ITRC Guidelines"

Re: panic: open error: RAM FS

mobidyc — Sat, 05 Jul 2008 09:34:53 GMT

Thanks guys,

i'll upgrade firmwares and kernel modules monday and i'll keep updated this thread.

--
Regards,
Cedrick Gaillard

Re: panic: open error: RAM FS

mobidyc — Mon, 07 Jul 2008 13:19:47 GMT

i've upgraded the PDV,BMC and EM firmwares.
i can now install B.11.11.

thanks for your help

--
Regards,
Cedrick Gaillard

Re: panic: open error: RAM FS

mobidyc — Mon, 07 Jul 2008 13:19:54 GMT

i've upgraded the PDC,BMC and EM firmwares.
i can now install B.11.11.

thanks for your help

--
Regards,
Cedrick Gaillard

Re: panic: open error: RAM FS

mobidyc — Tue, 08 Jul 2008 06:55:36 GMT

Hello,

i've installed this server in B.11.11 once.
i've tried to install it a second time, and i fall in the same problem...strange.

i'm going to remove part of the memory to test another installs.

--
Regards,
Cedrick Gaillard