topic Re: Ignite error with swm in SD config scripts in Operating System - HP-UX

Ignite error with swm in SD config scripts

hpux jeff — Wed, 10 Sep 2008 20:13:39 GMT

i am getting an ignite error and i cannot figure it out. the error message is below. please help.

Run_SD_Configure_Scripts: Begin
* Running command ("/opt/swm.iux/bin/swm job list -a job_id
*,save_code=JobSaveAndReboot,status=SAVED").
* Resuming job "000001" using the following command
("/opt/swm.iux/bin/swm job continue 000001").

======= 09/09/08 13:19:46 EDT Continuing Software Install (user=root)
(jobid=000001)

* Reading Target System's Installed Product Database (IPD)
* Target IPD: bob
* Configuring Software
ERROR: Out of memory.
*** Error in libunwind: Out of memory. Try with a higher value for UNWIND_RESERVE_MEM (current value = 16).
(0) 0x0000000005055140 [/opt/swm.iux/bin/swm]
(1) 0x0000000004739ee0 [/opt/swm.iux/bin/swm]
(2) 0x0000000004739b50 [/opt/swm.iux/bin/swm]
(3) 0xe000000108756c80 ---- Signal 11 (SIGSEGV) delivered ----
(4) 0x60000000c0641681 [/usr/lib/hpux32/libc.so.1]
(5) 0x60000000c02db2f0 [/usr/lib/hpux32/libCsup.so.1]
(6) 0x60000000c02db650 [/usr/lib/hpux32/libCsup.so.1]
(7) 0x00000000042ea850 [/opt/swm.iux/bin/swm]
(8) 0x00000000042cb0a0 [/opt/swm.iux/bin/swm]
(9) 0x00000000043000c0 [/opt/swm.iux/bin/swm]
(10) 0x0000000004401d80 [/opt/swm.iux/bin/swm]

RROR: Errors occurred while installing software via "swm" job: "000001". For
details, see the messages above, or run "swm job log -xverbosity=1
000001" to see any errors or warnings for that job. Continuing...
* Running swconfig command ("/usr/sbin/swconfig
-xautoselect_dependencies=false -f
/tmp/ign_configure/config_selection_file") to configure software that
was not installed by SWM.

Re: Ignite error with swm in SD config scripts

Dennis Handly — Thu, 11 Sep 2008 14:34:28 GMT

You are out of swapspace or your maxdsiz is too small. Also the stack trace shows you got a signal 11.

If you "export UNWIND_RESERVE_MEM=10000" you might be able to get the names of the functions in the stack trace so we can make more guesses to your problem.

Your abort in libc could be due to heap corruption.

Re: Ignite error with swm in SD config scripts

hpux jeff — Thu, 11 Sep 2008 14:38:50 GMT

the install does not stop at this point. it continues on and finishes the install but ignite reports it finished with errors. Will the command you suggested to run still be helpful even though the system reboots before the install is finished.

Re: Ignite error with swm in SD config scripts

Dennis Handly — Thu, 11 Sep 2008 15:07:15 GMT

>it continues on and finishes the install but ignite reports it finished with errors. Will the command you suggested to run still be helpful even though the system reboots before the install is finished.

UNWIND_RESERVE_MEM won't fix things, just provide an indication where it aborted.

Have you looked at swapspace and maxdsiz? These could fix the problem.

Re: Ignite error with swm in SD config scripts

hpux jeff — Thu, 11 Sep 2008 15:22:46 GMT

Do i need to change those on the client or ignite server? Any suggestions on the proper commands to run would definitely help.

Re: Ignite error with swm in SD config scripts

Dennis Handly — Thu, 11 Sep 2008 16:12:50 GMT

>Do I need to change those on the client or ignite server?

Try where you are running the above command.

>Any suggestions on the proper commands to run would definitely help.

"swapinfo -tam" on both.
"kctune maxdsiz" on both.

Re: Ignite error with swm in SD config scripts

hpux jeff — Thu, 11 Sep 2008 17:56:39 GMT

client

# swapinfo -tam
Mb Mb Mb PCT START/ Mb
TYPE AVAIL USED FREE USED LIMIT RESERVE PRI NAME
dev 8192 0 8192 0% 0 - 1 /dev/vg00/lvol2
reserve - 300 -300
memory 3877 786 3091 20%
total 12069 1086 10983 9% - 0 -
# kctune maxdsiz
Tunable Value Expression Changes
maxdsiz 1073741824 Default Immed

ignite server
# swapinfo -tam
Mb Mb Mb PCT START/ Mb
TYPE AVAIL USED FREE USED LIMIT RESERVE PRI NAME
dev 8192 76 8116 1% 0 - 1 /dev/vg00/lvol2
reserve - 356 -356
memory 3877 2159 1718 56%
total 12069 2591 9478 21% - 0 -
# kctune maxdsiz
Tunable Value Expression Changes
maxdsiz 3221225472 3221225472 Immed

Re: Ignite error with swm in SD config scripts

Dennis Handly — Thu, 11 Sep 2008 18:16:46 GMT

It seems you have plenty of swapspace on both machines. Though you may want to look at swapinfo while ignite is running.

Your maxdsiz seems fine but you need to make sure that maxdsiz_64bit is larger than maxdsiz.

Were you able to retry with UNWIND_RESERVE_MEM?

If you don't have the latest ignite software, I would suggest you install that. And if that doesn't work, you'll need to contact the Response Center.