topic Facing problem in jetdirect printer installation in Operating System - HP-UX

Facing problem in jetdirect printer installation

deepak_9 — Tue, 26 Mar 2002 09:56:08 GMT

Hi ,

I am facing a problem while configuring network printers into hpux 11i os environment. I am configuring the printers using jetdirect [hppi] utility..printer is situated at another location across the routers . I can ping to the ip address assigned to the printer's [HP8000Dn/5si/4si/HP8500DN] card but when trying to install it gives the error attached .

Re: Facing problem in jetdirect printer installation

Steve Steel — Tue, 26 Mar 2002 10:01:58 GMT

Hi

You probably have a router which is blocking snmp traffic.

Check them.

Steve steel

Re: Facing problem in jetdirect printer installation

Clemens van Everdingen — Tue, 26 Mar 2002 10:04:13 GMT

Hi,

You probably have to check the router config if it let's through snmp requests !

C.

Re: Facing problem in jetdirect printer installation

Steve Steel — Tue, 26 Mar 2002 10:04:26 GMT

Hi

Another thought.

Could you have a duplicate IP

remove the printer from the net and try pinging again.

Steve Steel

Re: Facing problem in jetdirect printer installation

deepak_9 — Tue, 26 Mar 2002 10:24:49 GMT

Hi,

If I have HP box behind firewall which port/protocol I have to enable for jetadmin functionality. Is ICMP protocol takes care of ? ...I mean if I am able to ping to the network printer will it configured for printing?

Re: Facing problem in jetdirect printer installation

Clemens van Everdingen — Tue, 26 Mar 2002 10:27:28 GMT

Hi,

snmp ports should be reachable 161/162
As well on router as firewall.

C.

Re: Facing problem in jetdirect printer installation

John Waller — Tue, 26 Mar 2002 13:09:06 GMT

Are you sure it is an HP Jetdirect you are trying to configure. You can get Netports which are similar but don't support jetadmin, also some basic models of Jetdirects don't support HP-UX as an host.
As a basic check that you are taking to the correct device you could try setting it up as a remote printer as follows:

1. Create an DNS entry or add to your /etc/host file.

2. Using SAM, go to configure remote printer (not Network printer)

3. Add remote host name , for remote queue name I normally keep it the same as the local queue name.

4. For BSD printer I usually leave this as default un-checked.

Unfortunatly this only works for a single port unit

Re: Facing problem in jetdirect printer installation

Scott_14 — Tue, 26 Mar 2002 14:15:13 GMT

Hello:

Did you try to set up the printer by selecting the Ignore, and go a ahead with the set up. I can slighlty remember running into this at one site, but I cant remember for the life of me the actual issue, but I can recall as long as I was able to ping it,
I would ignore, that message, continue with the install, and it worked fine. I wish i could rember if it was cause of some equipment, or like in your case across routers.

I would try it.

Scott