topic predicative support vs EMS in Operating System - HP-UX

predicative support vs EMS

zhaogui — Wed, 03 Apr 2002 09:16:35 GMT

Will there be any problem or potential problem that Predicative support can detect but EMS cannot? such as growing defect list or bad sector on some disks. Now it seems to me that dmesg/syslog.log/OpenView ITO all rely on EMS(Event Monitoring Service).

Re: predicative support vs EMS

melvyn burnard — Wed, 03 Apr 2002 09:21:35 GMT

EMS and Predictive ar etwo separate products, that do not interact with each other.
Each has it's own functionality, and each will have areas that it "looks" at, that are not covered by the other.

Predictive will look at the growing disk error logs, EMS to my knowledge does not.
Predictive is designed to call back to eth HP Response Centre and alert them to pro-actively prevent issues, whereas EMS does NOT contact the HP RC.

HTH

Re: predicative support vs EMS

Clemens van Everdingen — Wed, 03 Apr 2002 09:26:49 GMT

Hi,

You might as well have a look at the newest HP support product ISEE.

http://www.hp.com/hps/instant/isee.htm

This replaces Diagnostics/predictive/EMS

C.

Re: predicative support vs EMS

zhaogui — Wed, 03 Apr 2002 09:45:34 GMT

Can ISEE or predicative support work without telepone line connected to the server? Because this might raise a security concern. We only need a powerful and comprehensive diagnostic tool to monitor/detect any possible problems or potential ones without compromising our security policy.

Re: predicative support vs EMS

Paula J Frazer-Campbell — Wed, 03 Apr 2002 09:50:54 GMT

Hi

ISEE does not require a Telephone line.

Also

The line that predictive uses can be set not to accept incoming calls.

Paula

Re: predicative support vs EMS

zhaogui — Wed, 03 Apr 2002 09:52:18 GMT

Can predicative support or ISEE be configured to use sendmail sending messages to relevant administrator or even HP response centre rather than directly dialing to HP Response centre?

Re: predicative support vs EMS

Clemens van Everdingen — Wed, 03 Apr 2002 10:31:09 GMT

Hi,

As far as I am aware of, predictive can be configured to send mail to administrators or anyone else.
For ISEE I don't know, see the documentation mentioned earlier.

C.

Re: predicative support vs EMS

Patrick Wessel — Wed, 03 Apr 2002 11:07:24 GMT

Hi,
Predictive will be out of support next year. I wouldn't set on a dead horse when I start something new.
ISEE doesn't need a phone line, it needs an internet connection.
EMS has a lot of interfaces like e-mail or SNMP. It might be a good choise in your case.
If you want to start in a serious manner, I would recommend you the following book: http://www.hp.com/hpbooks/prentice/ptr_013026525x.html