topic Re: Cant Start OTS in Operating System - HP-UX

Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 18:05:36 GMT

Hi,
When I try to start OTS with otsstart command I get the message:
Starting OTS Log Daemon...
The OTS Log Daemon reported an error:
nettl will be unavailable for OTS.

Can someone help how to go round this
Thanks

Re: Cant Start OTS

S.K. Chan — Mon, 11 Mar 2002 18:15:11 GMT

You probably do not have X25 installed. Check your kernel for "strsx25" driver and if it's not there, OTS will give you this error. What you need to do is un-install OTS, configure X25 and then re-install OTS.

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 19:15:18 GMT

Hi Chan,
There is no X25 installed and we are not running on X25.
Thanks

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 20:30:34 GMT

Hi ,
As I understand the OTS uses the NSAP address...
SO when I try to add the nsap using otsaddnsap i get the following message.

otsaddnsap: Unable to add NSap. System maximums may be reached,
or 540072872203015002112183 may not be formatted correctly
(must be an even number 2<=N<=40 of hexadecimal digits)

Thanx

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 21:33:01 GMT

Hi when I do a osistart then below is the output:
Does that give any hint....
Please help

/opt/ots/bin> osistart
Checking if OTS is running... not running.

Making sure links are running...
get_ots_link_info: OTS subnets not configured.
Couldn't start all links, starting OTS anyway!
Done.

Loading OTSSTART. Please wait....

Validating OTS configuration files... Done

Translating OTS configuration files... Done

Starting OTS... Done

Starting OTS Log Daemon...
The OTS Log Daemon reported an error:
nettl will be unavailable for OTS.

Startup log:

OTS: NOT RUNNING

Re: Cant Start OTS

S.K. Chan — Mon, 11 Mar 2002 21:45:20 GMT

Can you post this output ..
# grep ots /stand/build/conf.c

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 21:47:27 GMT

Hi Chan,
Here is the output you asked for.
Thanks for trying to help.

/opt/ots/bin> grep ots /stand/build/conf.c
extern tlcots_install();
extern tlcotsod_install();
extern otsam_link();
otsam_link,
tlcots_install,
tlcotsod_install,
otsam\ntlcots\ntlcotsod\n "otsam",
"tlcots",
"tlcotsod",

Re: Cant Start OTS

S.K. Chan — Mon, 11 Mar 2002 21:58:10 GMT

So config is ok .. you were right earlier, you don't x25 because it's optional. I can only think of 2 possibilities here ..
1) driver not in kernel
2) patches corrupted
For 1 =>
Check /stand/system and see if these drivers are in it .. "rtslan" and "rfc1006"
For 2 =>
Run this ..
# swlist -l fileset -a state
to check if all the pathces are configured.
Let us know ..

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 22:44:09 GMT

Hi Chan,
Here are answers to steps you asked me to do:
Q.1 Check /stand/system and see if these drivers are in it .. "rtslan" and "rfc1006"

Ans 1. Yes rfc1006 is there in /stand/system but rtslan is not instead strlan is there. Did you mean strlan.

Q.2.) patches corrupted
Ans 2.
An output of swlist -l fileset -a state
is attatched.

Re: Cant Start OTS

Saurabh Kapoor_2 — Mon, 11 Mar 2002 22:45:41 GMT

Hi Chan,
I am thinking should I just go ahead and install OTS again. Can I just install OTS on top of an already installed OTS or should I first remove the present installation with swremove.

Re: Cant Start OTS

S.K. Chan — Tue, 12 Mar 2002 01:12:08 GMT

OTS-LITE9000.OTS-KRN
OTS-LITE9000.OTS-MAN
It looks like the above 2 filesets are installed but not configured. Run swconfig on those filesets.
# swconfig OTS-LITE9000.OTS-KRN
# swconfig OTS-LITE9000.OTS-MAN
and check the state again after that. Usually s reboot will force swconfig to run if running it interactive doesn't seem to work.

Re: Cant Start OTS

Saurabh Kapoor_2 — Tue, 12 Mar 2002 17:51:01 GMT

Hi Chan,
Thanks a lot for all the help. I ran swconfig and then ran otsstart and now everything is working fine...
Thanx
Saurabh

Re: Cant Start OTS

S.K. Chan — Tue, 12 Mar 2002 18:02:22 GMT

Thank you for the update !!