topic Re: "Event Monitor notification" - how to disable an old message? in Operating System - HP-UX

"Event Monitor notification" - how to disable an old message?

LITWINCZUK — Tue, 23 Apr 2013 12:03:26 GMT

I have one message in server logs:

> >------------ Event Monitoring Service Event Notification ------------<

Notification Time: Mon Apr 22 00:43:53 2013

machine2 sent Event Monitor notification information:

/system/events/ia64_corehw/core_hw is >= 3.
Its current value is CRITICAL(5).



Event data from monitor:

Event Time..........: Mon Apr 22 00:43:53 2013
Severity............: CRITICAL
Monitor.............: ia64_corehw
Event #.............: 104011 
System..............: machine2.server.com

Summary:
 Power Unit : Redundancy lost or not present.


Description of Error:

 The number of Power supplies has gone from N+1 (redundant) to N
 (non-redundant) if a Power supply was removed, or the number of Power
 supplies is < N+1.

Probable Cause / Recommended Action:

 The minimum number of power supplies required to power the unit is
 currently installed and operating. There are no redundant I/O power
 supplies available in case of failure. If redundancy is desired another
 Power supply should be added.

 For information on the sensor that generated this event, refer to FRU ID
 in Event Details section.

Additional Event Data&colon; 
 System IP Address...: 10.0.1.185
 Event Id............: 0x51746ba900000000
 Monitor Version.....: B.01.00
 Event Class.........: System
 Client Configuration File...........:
 /var/stm/config/tools/monitor/default_ia64_corehw.clcfg 
 Client Configuration File Version...: A.01.00 
 Qualification criteria met.
 Number of events..: 1 
 Associated OS error log entry id(s): 
 None
 Additional System Data&colon;
 System Model Number.............: 9000/800/rp4440 
 EMS Version.....................: A.04.20 
 STM Version.....................: A.61.00 
 System Serial Number............: DBA42291WR 
 Latest information on this event:
 http://docs.hp.com/hpux/content/hardware/ems/ia64_corehw.htm#104011

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v


Event Details :

 Event Date .............: Fri Sep 2 14:56:49 2011
 Sensor Number ..........: 0xcf
 Sensor Type ............: Power Unit
 Sensor Class ...........: Sensor specific
 Sensor Reading/Offset...: 0x02 (Sensor Reading)
 Event Type.............: Not Applicable
 Entity ID ..............: 21
 Generic Message.........: 
 Power Unit : Power cycle 
 Entity FRU Id Info......: 
 power management / power distribution board (Sensor ID: Power Converter)



> >---------- End Event Monitoring Service Event Notification ----------<

This machine has been replaced with another one (due to this error message). Memory, cpu and disk are replaced from an old one. Power Supply also been replaced, i also changed supply lines to another connector, but nothing happend.

This message is sent to root mailbox every day. But look at lower message part:

"Event Date .............: Fri Sep 2 14:56:49 2011"

I think this is error is located inside OS, but how to reset his state?

Re: "Event Monitor notification" - how to disable an old message?

Patrick Wallek — Tue, 23 Apr 2013 21:13:29 GMT

What happens if you run:

# /etc/opt/resmon/lbin/set_fixed -L

Is there any output?

If so, can you run:

# /etc/opt/resmon/lbin/set_fixed -n \*

Then run 'set_fixed -L' again and see if the entries disappear.

Can you go to the MP of the server, then at the menu go to 'CM' and once at the 'CM' prompt type: PS

This will show the power status. What does that show?

Re: "Event Monitor notification" - how to disable an old message?

LITWINCZUK — Wed, 24 Apr 2013 09:22:58 GMT

root# /etc/opt/resmon/lbin/set_fixed -L
No resources set to DOWN state.

When server has been replaced, they not connected MP.

I will respond in next 3h, when i find a while to go to server room and connect it...

Re: "Event Monitor notification" - how to disable an old message?

Torsten. — Wed, 24 Apr 2013 09:55:29 GMT

Meanwhile you can try

# echo "sel dev 1;info;wait;il"|cstm

you should see something like this:

Compute Cabinet 0

Cabinet 0 Hardware Inventory:
   Component                         Slots    Present   Failure    State
   ---------                        -------   -------   -------   -------
   Cabinet Fans (blowers)               6         6         0          NA
   Cabinet Power Supplies               2         2         0          NA

This gives you basically the same information like the MP "PS" command:

MP:CM> ps

PS

System Power state: On
Temperature       : Normal

Power supplies                 State
-----------------------------------------------------------
Power Supply 0                Normal
Power Supply 1                Normal

Fans                           State
-----------------------------------------------------------
Fan 0 (System)                Normal
Fan 1 (System)                Normal
Fan 2 (Pwr)                   Normal

Re: "Event Monitor notification" - how to disable an old message?

LITWINCZUK — Wed, 24 Apr 2013 12:03:29 GMT

I see same output as you posted.

I removed file /var/stm/logs/monitor/remindersel.dat

- as i read on hp forums this can help me in this issue - so i wait one day to check, that message is not sent to me again...

Re: "Event Monitor notification" - how to disable an old message?

LITWINCZUK — Fri, 26 Apr 2013 06:57:41 GMT

Message is not sent again. Problem is solved.

Thanks.