topic Re: Boot problem in Operating System - HP-UX

Boot problem

venkat_7 — Thu, 25 Apr 2002 11:59:18 GMT

Hi,

During initial Booting stage system doing following steps
1)It will search for bootable device,then it will ask enter the bootable path
2)After that enter into Main Menu stage.
Manin Menu>bo
Interact with IPL>Y
IPL>hpux
then it shows bottom line FLT CBF0

I'd like to know how to solve this problem and also what is FLT.

I'll appreciate that..

Regards
venkat

Re: Boot problem

Tom Geudens — Thu, 25 Apr 2002 12:02:05 GMT

Hi,
Take a look at this post : http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xe7c1119c3420d411b66300108302854d,00.html

Hope this helps (although it does not look good),
Tom

Re: Boot problem

Nico van Royen — Thu, 25 Apr 2002 12:05:56 GMT

FLT means a FauLT has occoured during bootup and/or hardware test.

CFB0 (the FauLT code) means a High Priority Machine Check (HPMC) has happened. This points to a probable hardware problem (CPU, Cache, Memory or I/O Subsystem). Call your HP Response Center for further troubleshooting if the problem resists.

- Nico

Re: Boot problem

Pankaj Garg — Thu, 25 Apr 2002 12:08:07 GMT

I had the same problem. Do you hgave any external storage connected, if yes, then disconnect it. Then boot your computer. Stop at the prompt and boot with IPL. type

IPL> hpux -is

This will take you to the single user. Shut your computer down and attach everything. Then reboot normally.

Good Luck.

Re: Boot problem

Clemens van Everdingen — Thu, 25 Apr 2002 12:09:07 GMT

Hi,

Do not spend to much time trouble shooting here !
Probably a HW error !
Systemboard ? --> hopefully not !

FLT CBF0 means HPMC handlinh initiated.

As you may know a HPMC = High Priority Machine Check.
Means most of the time a HW issue !

Regards,
C.

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 12:19:23 GMT

Hi,

Yes,I've got external disk..i've connected recently..after that lot's of time rebooted again..

Regards
venkat

Re: Boot problem

Helen French — Thu, 25 Apr 2002 12:21:58 GMT

Hi Venkat:

FLT CBF0 is an HPMC error code generated by the system. If you want a better explanation about which part, what error, then check the PIM information under Service Menu in the boot console menu. This is normally a hardware error. I would suggest you to contact the hardware support.

Also, does the system shows some error while booting ( before getting the console display )? What do you mean by system checking for bootable device ? Normally the system will start booting from the primary boot disk !

HTH,
Shiju

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 12:24:14 GMT

I mean primary boot..and also it shows FLT messages..like FLT CB0F ..

Regards
venkat

Re: Boot problem

Clemens van Everdingen — Thu, 25 Apr 2002 12:25:55 GMT

Hi,

If you have an external disk connected, and since then the problem of occasionally reboots started occurring, then you will need to investigate on the crash dump.
This you will find in /var/adm/crash.

These should be send to HP or you will have to know your way with q4 to debug the real problem.

C.

Re: Boot problem

Helen French — Thu, 25 Apr 2002 12:31:57 GMT

Hi Venkat:

If you suspect the external disk, then remove it and try booting again. Is it a disk array ? What type of array ? While you remove the external disk, terminate it properly if needed.

HTH,
Shiju

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 12:45:10 GMT

HI,

I've disconnected external drive..still is not booting properly..still it says FLT MESSAGE..

regards
venkat

Re: Boot problem

Helen French — Thu, 25 Apr 2002 12:47:39 GMT

Hi Venkat:

Is it a single disk ? which model ? Did you terminate the SCSI bus after removing the disk ? Did you check the PIM information ?

HTH,
Shiju

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 12:49:29 GMT

it is not a single disk..it's multi pack array..i did disconnect diskarray..still is not coming up..still it shows FLT message

Regards
venkat

Re: Boot problem

Helen French — Thu, 25 Apr 2002 12:54:12 GMT

Hi Venkat:

You need to contact the hardware support. They will have better tools to analyze the cause of the problem. You can check the PIM information in the mean time.

HTH,
Shiju

Re: Boot problem

S.K. Chan — Thu, 25 Apr 2002 12:56:33 GMT

Access your HPMC data and post them here, though I doubt anyone will be able to de-cypher it, you best bet is call HP response center. Ok to access the HPMC data ..

1) Interrupt the bootup to get to Service Menu.
2) At main menu prompt enter "service"
3) In the Service Menu enter "pim 0" for processor 1 or "pim 1" for processor 1, this gives you the data you need to troubleshoot.

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 15:01:07 GMT

Hi still is not coming up..NOW it shows FLT 12BF message..i can't enter in to single user mode..when i switch ON the system after couple of mins it shows FLT message..

Regards
venkat

Re: Boot problem

Charles McCary — Thu, 25 Apr 2002 15:04:56 GMT

Venkat,

Call - HP - hopefully you have a support contract?

Re: Boot problem

S.K. Chan — Thu, 25 Apr 2002 16:28:12 GMT

FLT 1xBF (where x=cpu number)
This error comes out to be "slave CPU halted due to catastrophic boot failure". Will need to know what is your server model to determine the accuracy of the fault message.

Re: Boot problem

pap — Thu, 25 Apr 2002 16:31:27 GMT

Hi Venkat,
Just a quick tip please check the SCSI terminators on your machine's back plane as well as on the back of any external disk drives.....

-pap

Re: Boot problem

venkat_7 — Thu, 25 Apr 2002 19:59:16 GMT

Hi ,

My appreciation to all..i've got support from HP..we found bad memory chip..so i need to replace good memory..

again thanks for all

Regards
venkat