topic Re: savemail panic in Operating System - HP-UX

savemail panic

meekrob — Tue, 30 Mar 2010 23:26:15 GMT

Hi All

I havean rx2660 with HPUX11iv3 installed. i don't know what they happen on the system and he give me every 15 minutes on the console an error (MARS is the name of the server):

Mar 31 00:05:00 MARS sendmail[16250]: o2V050Tb016250: Losing ./qfo2V050Tb016250: savemail panic.

Please Help me

Best regard,

Re: savemail panic

Dennis Handly — Wed, 31 Mar 2010 00:17:11 GMT

Have you looked at /var/adm/syslog/mail.log?

Is it always "qfo2V050Tb016250"?
You could rename/remove those files "?fo2V050Tb016250" in /var/spool/mqueue/.

Re: savemail panic

meekrob — Wed, 31 Mar 2010 13:29:47 GMT

Hi Dennis

I search but don't find this file qfo2V050Tb016250 into /var/spool/mqueue. how can i resolve this problem? Please advise.

Best regards,

Re: savemail panic

Dennis Handly — Wed, 31 Mar 2010 17:32:26 GMT

>I search but don't find this file qfo2V050Tb016250 into /var/spool/mqueue.

Have you searched for all 3 of the files with this pattern: ?fo2V050Tb016250

>how can I resolve this problem?

Was that filename the same each time?
Anything in the logs?

Re: savemail panic

meekrob — Wed, 31 Mar 2010 21:17:41 GMT

Hi Dennis

It is not the same filename each time.

Please find attached the mail.log. into syslog.log there is no importante logs about this issue.

Waiting your reply,

Best regards.

Re: savemail panic

SoorajCleris — Thu, 01 Apr 2010 02:52:17 GMT

Hi ,

Could you please paste the output of #bdf

Regards,
Sooraj

Re: savemail panic

SoorajCleris — Thu, 01 Apr 2010 02:57:59 GMT

Hi,

What is the permission/ownership of The /var/mail, var/tmp directory? This may have wrong permissions, which prevents write access to files!!

Regards

Re: savemail panic

Dennis Handly — Thu, 01 Apr 2010 04:21:35 GMT

>Please find attached the mail.log

As Sooraj said, there is something stopping files from being created:
Mar 31 22:05:01 ICTFM01: o2VM50hv007016: o2VM51hu007021: DSN: Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31587, dsn=5.0.0, stat=Can't create output
Mar 31 22:05:01 ICTFM01: o2VM50hv007016: MCI@0x0: NULL
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: o2VM51hv007021: return to sender: Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hv007021: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32611, dsn=5.0.0, stat=Can't create output
Mar 31 22:05:01 ICTFM01: o2VM51hu007021: Losing ./qfo2VM51hu007021: savemail panic

Does mailq show lots of undelivered mail?

You might also want to fix this:
unable to qualify my own domain name (MARS) -- using short name
be sure to set domain name in Dj macro in sendmail.cf

Re: savemail panic

Dennis Handly — Thu, 01 Apr 2010 04:24:20 GMT

You should also do a "bdf /var/spool/mqueue" and check the permissions and owners on the directory paths:
ll -d /var /var/spool /var/spool/mqueue

Re: savemail panic

meekrob — Thu, 01 Apr 2010 10:24:34 GMT

Hi Sooraj,

Please find attached the output of bdf and the permission of /var/tmp and /var/mail.

Hi Dennis,

find attached the permission directories.
you asked.

>Does mailq show lots of undelivered mail?
YES

>You might also want to fix this:
How can i fixe this issue. Can you advise please?

Re: savemail panic

Dennis Handly — Fri, 02 Apr 2010 00:09:18 GMT

>output of bdf and the permission of /var/tmp and /var/mail.
>9375544 10% /var

You have enough space in /var.

>find attached the permission directories you asked.
drwx------ 2 root mail Apr 1 11:05 /var/spool/mqueue

It looks like that's correct.
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1150687

>How can I fix this issue?

That was with the domain name. It says to "set domain name in Dj macro in sendmail.cf".

Not sure if that's the problem with savemail panic.

Re: savemail panic

Dennis Handly — Fri, 02 Apr 2010 00:23:39 GMT

Using google I found these URLs:
http://www.brandonhutchinson.com/savemail_panic_in_Sendmail.html
http://lists.freebsd.org/pipermail/freebsd-questions/2003-May/006974.html
http://rackerhacker.com/2008/02/18/sendmail-savemail-panic/

Do you have postmaster defined?
/var/mail/root /var/tmp/dead.letter permissions

Re: savemail panic

meekrob — Fri, 02 Apr 2010 08:17:46 GMT

Hi all

This is the aliases in /etc/aliases what invoque this issue. THX ALL.

http://www.brandonhutchinson.com/savemail_panic_in_Sendmail.html

Re: savemail panic

meekrob — Fri, 02 Apr 2010 08:18:44 GMT

THX

Re: savemail panic

Dennis Handly — Fri, 02 Apr 2010 09:30:08 GMT

>THX

If you are happy with the answers you got, please read the following about reopen threads and assigning points:
http://forums.itrc.hp.com/service/forums/helptips.do?#41
http://forums.itrc.hp.com/service/forums/helptips.do?#33