topic Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW in Operating System - HP-UX

RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

Sritharan — Thu, 09 May 2002 03:46:28 GMT

Hi
We are using L class server as web server,iPlanet 4.01 we server and chilisoft 3.6.0. The programming are done in ASP,Java and VB.
User always complaint that the respond time to user is very slow.
But we have checked the configuration its is ok and the p.mem is 2.00gb maxdsiz is 250mb.
I don't how to overcome this problem, anybody can help me???

What else I can do ??

Need your help

Thanks again

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

U.SivaKumar_2 — Thu, 09 May 2002 03:54:58 GMT

hi,
what is your system load ?
#top
what is free memory shown ?
what is your total physical memory?.

regards,
U.SivaKumar.

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

Sritharan — Thu, 09 May 2002 04:21:26 GMT

Hi
Mr Siva
plss do check the attachment

Thanks again

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

U.SivaKumar_2 — Thu, 09 May 2002 04:36:29 GMT

hi,
your server load is ok. please paste the output of swapinfo -m
are you running any database in the same server?. if possible try to stop unwanted processes eg. sendmail etc.
what is you disks setup ?

regards,
U.SivaKumar

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

Steve Lewis — Thu, 09 May 2002 07:57:37 GMT

I strongly suspect that the issue is with the software (Java/VB etc) since I have been in exactly the same situation. Users and programmers were complaining at the speed of my database and server because their VB statements were taking 2 minutes to get info out of the database - however they neglected to point out that 1:59 of this was executing java middleware on a PC inbeteen the VB and the database.
Take a look at the logfile timings of statements of all software before admitting that the problem is with the server.

However one last thing you should test is the settings of the network cards.
Do a lanscan then lanadmin -x [ppa] on the interface, then compare it with the settings on the switch/router. They must be the same duplex value or you will get terrible network performance.

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

Dave van Nierop — Fri, 10 May 2002 12:19:59 GMT

I agree with Steve. One other thing I always check is my /etc/resolv.conf If you are having networking problems reaching your DNS server(s), you can get a lot of weird performance problems as well. Try pinging your DNS servers to see if connectivity with them is up.

- Dave

Re: RESPOND TIME TO ACCESS TO SERVER IS TOO SLOW

Sritharan — Sat, 11 May 2002 23:56:45 GMT

Hi,

I have attached the swapinfo -m and vmstat,
and we are not running sendmail. The server is only used as web server.And its clustered and running only one package(to up the iPlanet and chilisoft daemon)

TIA

Sri