topic Re: Problem at boot time in Operating System - HP-UX

Problem at boot time

Luis_10 — Wed, 22 May 2002 17:00:42 GMT

N4000 Server HP-UX 11.11

When power off and on the server this message appear:
trying primary boot device
booting...
boot device not ready
.
.
.

What can I do?

Thanks in advance

L Reyes

Re: Problem at boot time

A. Clay Stephenson — Wed, 22 May 2002 17:04:47 GMT

It appears that you have a dead primary boot disk. It is also possible that the primary boot device has been set incorrectly. You might try interrupting the boot process and enter the firmware monitor and do a search for boot devices but my best guess is that your disk is bad. I don't suppose you mirrored your boot disk. If so then you could boot from an alternate.

Re: Problem at boot time

Mark Vollmers — Wed, 22 May 2002 17:05:31 GMT

Luis-

this is not a good thing. what it is doing is trying to boot and not finding the primary boot device, which is the drive where everything is stored. did anything happen to the drive before you powered off? did you shutdown properly first or just flip the switch. If there is a mirror, you can interupt the boot process and try to boot to the mirror (or another secondary device). otherwise, you might end up having to work off cd's.

Mark

Re: Problem at boot time

John Carr_2 — Wed, 22 May 2002 17:15:43 GMT

Hi

try interrupting the boot process and issuing command SEA this will see if the disk is visable if not then almost certainly needs HP callout for new disk.

If you have mirrored disk then at this stage you can boot from the other disk.

John.

Re: Problem at boot time

Arockia Jegan — Wed, 22 May 2002 17:21:53 GMT

When you reboot the system stop at the PDC prompt and run "search ipl" to find out the drives have boot devices. If it finds the devices, try to boot by using the hardware path of the device. If it's mirrored boot with -lq option.

Re: Problem at boot time

Luis_10 — Wed, 22 May 2002 17:24:05 GMT

This is what i got when i check errors with GSP SL command:

ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation

SOURCE: 8 = I/O
SOURCE_DETAIL: 6 = disk SOURCE_ID = 0
PROBLEM_DETAIL: 3 = Functional Failure

ALERT LEVEL: 6 = Boot possible pending failure_action required
SOURCE: 8 = I/O
SOURCE_DETAIL: 6 = disk SOURCE_ID = 0

Re: Problem at boot time

Sanjay_6 — Wed, 22 May 2002 17:46:53 GMT

Hi Luis,

Looks like a faulty disk to me. If you have a mirror, try to boot using the mirror / alternate disk.

Hope this helps.

Regds

Re: Problem at boot time

PIYUSH D. PATEL — Wed, 22 May 2002 18:13:34 GMT

Hi,

100% this is a disk problem. You can check for any loose connections also.

If you have a mirror of the root, you can boot thro it or else you will have to reload the OS on the new disk.

Piyush