topic Remote printer issue in Operating System - HP-UX

Remote printer issue

akarayil — Tue, 24 Nov 2009 11:23:01 GMT

Hi,

One of our network printer is not working. Other printers are working fine.
Kindly go through the command outputs given below and help me to solve the issue.

# telnet 192.168.2.104 515
Trying...
telnet: Unable to connect to remote host: Connection refused
# lpstat -pepsonbg
printer epsonbg is idle. enabled since Nov 24 16:13
fence priority : 0
# lpstat epsonbg
/usr/sbin/rlpstat: Connection to wgtnjpt055 is down
# ping wgtnjpt055
PING wgtnjpt055: 64 byte packets
64 bytes from 192.168.20.34: icmp_seq=0. time=0. ms
64 bytes from 192.168.20.34: icmp_seq=1. time=0. ms

Re: Remote printer issue

akarayil — Tue, 24 Nov 2009 11:25:31 GMT

Its remote printer, not network printer

Re: Remote printer issue

akarayil — Tue, 24 Nov 2009 11:27:43 GMT

# telnet 192.168.20.34 515
Trying...
telnet: Unable to connect to remote host: Connection refused

Re: Remote printer issue

Javed Khan_1 — Tue, 24 Nov 2009 15:36:25 GMT

try
#enable epsonbg

Re: Remote printer issue

OldSchool — Tue, 24 Nov 2009 16:39:04 GMT

"/usr/sbin/rlpstat: Connection to wgtnjpt055 is down"

you need to make sure that the printing services are up / running on wgtnjpt055.

If there is a firewall between the two boxes, you need to insure the appropriate ports are open to traffic (but I don't offhand know what those would be)

basically, the problem doesn't appear to be with the Unix box itself

Re: Remote printer issue

Tim Nelson — Tue, 24 Nov 2009 17:25:01 GMT

Prime example of issues encountered using "remote printers"

1) stop and start the queue on the remote spooler ( if it is a Windows server then this is the root of the issue)

1a)remove and re-add the remote spooler.

2) do not configure remote printers if possible, configure as network printer and let HPUX talk directly to the printer not another server.