topic Re: not able to install serviceguard from CD in Operating System - HP-UX

not able to install serviceguard from CD

kashyapi — Wed, 05 Jan 2011 05:55:34 GMT

Hi Guys,

I am not able to innstall serviceguard from CD even though it accepting the codeword and customer_id.
I can see ,ServiceGuard package is there in CD using below command .
swlist -s /cdrom

But when i am trying to install it is asking for codeword and i have provided the same.But i cant see serviceguard in the list if Swinstall.

Could you pls help me.Thanks in advance.

Re: not able to install serviceguard from CD

Dennis Handly — Wed, 05 Jan 2011 06:52:08 GMT

Are you using the command line swinstall or the GUI?
You may want to use the command line.

Do you have /var/adm/sw/.codewords?

Re: not able to install serviceguard from CD

kashyapi — Wed, 05 Jan 2011 12:12:44 GMT

Hi Dennis,

Yes i can see /var/adm/sw/.codewords and it has correct data.I am trying to install through command-line.

Thanks

Re: not able to install serviceguard from CD

Dennis Handly — Tue, 11 Jan 2011 08:15:40 GMT

>I am trying to install through command-line.

What errors do you get?

Re: not able to install serviceguard from CD

Bill Hassell — Wed, 12 Jan 2011 00:01:34 GMT

> I am trying to install through command-line.

It would really help if you show the exact command line used. Did you provide the codeword on the command line?

Re: not able to install serviceguard from CD

sarfaraj ahmad — Thu, 10 Nov 2011 21:58:20 GMT

Hi,

please go through the below thread which may help you to resolve your issue.

http://h30499.www3.hp.com/t5/Serviceguard/McSG-Installation-on-HP-UX-11-23/m-p/5269031#M25359

Thanks.

Re: not able to install serviceguard from CD

kashyapi — Thu, 27 Jan 2011 07:18:00 GMT

Thanks everyone for your valuable comments.I have installed.I have coped codeword (/var/adm/sw/.codeword) from another system which had serviceguard installed and it worked.

Thanks again.

Re: not able to install serviceguard from CD

Stephen Doud — Thu, 27 Jan 2011 14:06:23 GMT

Codewords are tied to the software products listed on the sales order number. If the codeword does not unlock Serviceguard, you will not see it during the swinstall phase. This either means that the codeword excluded Serviceguard by mistake or it was not on the sale order. If Serviceguard was on the sales order, submit a request to http://licensing.hp.com/ to generate a new codeword given your sales order number. If it was not purchased, it's time to talk to your ordering department.