topic Re: please help! error while install SGeRAC in Operating System - HP-UX

please help! error while install SGeRAC

Ji Lei — Fri, 30 Oct 2009 14:23:55 GMT

The MCSG is already installed with the new server. Both MCSG and SGeRAC's version is A.11.19.

When I try to install SGeRAC, the error came out:
Could not apply the software selection

"SG-RAC-Tool,r=A.11.19.00,a=HP-UX_B.11.31_IA/PA,v=HP" because a different variant of a dependency for this product has already been selected.

PS: the server has 8 CPUs, while the quantity in the SGeRAC's codeword paper is 4.

Does anyone know the reason？

Re: please help! error while install SGeRAC

Michael Steele_2 — Fri, 30 Oct 2009 15:26:28 GMT

HI

RE: "...different variant of a dependency for this product has already been selected..."

Sounds like everything is already there, but you can be sure with

swinstall -p ....

-p for preview

Then look at both the swjob report provided at the end of the report as well as the swinstall log found under /var/adm/sw.

Look for 'excluded'. 'Excluded is not an error and usually means the patch has already been installed or the patch is not needed.

Re: please help! error while install SGeRAC

Steven E. Protter — Fri, 30 Oct 2009 15:27:12 GMT

Shalom,

Once the codeword is input into swinstall interface, the software is visible and can be installed. This is not the issue.

What the message means is there is a conflict with your software choices.

There is more message text and a log which if you share, might enable us to help you.

SEP