topic Trusted System Sorry Message when changing password in Operating System - HP-UX

Trusted System Sorry Message when changing password

Gary Tomlin — Fri, 11 Aug 2006 02:39:18 GMT

Hi,

We have two HP-UX 11i systems that are at the same patch level and have recently been converted to trusted systems via SAM.
Both system prompted that the root password required changing in so many days (we enabled password aging), we changed the password on the first system without any problems but the second system responded with "Sorry" when we entered the new password. To avoid locking out the account we have disabled the password aging on the root account, but we still get "Sorry" when we try and change the root password. There is a message in the syslog that the /etc/default/security file was missing, this message is on both the working and non-working system. I tried touching the file and changing the permssions to 644 but it still complains the file is missing.

Any thoughts?

Thanks
GT

Re: Trusted System Sorry Message when changing password

Peter Godron — Fri, 11 Aug 2006 03:13:11 GMT

Gary,
who is the owner of the file ?
"world readable and root writable"
What is in your security file ? see : http://docs.hp.com/en/B2355-60127/security.4.html

Re: Trusted System Sorry Message when changing password

RAC_1 — Fri, 11 Aug 2006 03:20:57 GMT

Do this first and then try changing the password.
(open two root sessions, so in case required you have them)

/usr/sam/lbin/usermod.sam -F -p "" root

Re: Trusted System Sorry Message when changing password

Martin Gould — Fri, 11 Aug 2006 06:35:28 GMT

Thanks RAC, that fixed the problem. The syslog still has the file missing message for the /etc/default/security file even though it exists owned by root with rw-r--r--permissions.

Re: Trusted System Sorry Message when changing password

RAC_1 — Fri, 11 Aug 2006 06:41:07 GMT

Check perms on /etc and /etc/default directory. Also is pwgrd daemon running? Are there any other errors along with this error?

What does following commands return?

pwck
authck
grpck