topic Re: swinstall problem in Operating System - HP-UX

swinstall problem

Stephen Keane — Mon, 04 Jul 2005 08:41:14 GMT

I had been using swinstall for a couple of days OK. Then today ...

* Begining Selection
* Target connection succeeded for "foo:/".
ERROR: RPC exception: "Connection closed (dce/rpc)" 07/04/05 14:29:53 BST
ERROR: A Remote Procedure Call to an agent has failed. Could not start a management session for
"foo:/depot_dir/foo.depot". Make sure the host is accessible from the network.
* Source connection failed for
"foo:/depot_dir/foo.depot".
WARNING: More information may be found in the daemon logfile on this
target (default location is foo:/var/adm/sw/swagentd.log).
* Selection had errors

I've changed the host name /depot path top protect the innocent. I've checked the host name / IP using nslookup. I've also checked /etc/hosts and /etc/nsswitch.conf

Attached is swagentd.log

Any clues as to where to start looking?

Re: swinstall problem

Luk Vandenbussche — Mon, 04 Jul 2005 08:49:14 GMT

Try to restart swagentd

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

Re: swinstall problem

Mark Nieuwboer — Mon, 04 Jul 2005 08:50:22 GMT

Did you start the swagent daemon with swagentd -r on the server you want to install.
It looks like the daemon is down.

grtz. Mark

Re: swinstall problem

Stephen Keane — Mon, 04 Jul 2005 08:59:22 GMT

This is all taking place on the same machine. The software depot is in a local directory. I have rebooted the machine and started/stopped swagentd (as suggested).

It looks like swagentd is coring (SIGNAL 11), but I don't know why. Is there an RPC log somewhere I could consult?

Re: swinstall problem

Mark Nieuwboer — Mon, 04 Jul 2005 09:08:42 GMT

what does the log /var/adm/sw/swagentd.log say.

grtz. Mark

Re: swinstall problem

Stephen Keane — Mon, 04 Jul 2005 10:24:13 GMT

rp3440 running HP-UX 11.11

Re: swinstall problem

Mark Nieuwboer — Mon, 04 Jul 2005 10:36:17 GMT

Stephan,

Find this from an old forum.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=112523

Re: swinstall problem

Stephen Keane — Mon, 04 Jul 2005 10:43:40 GMT

Thanks for that thread. I don't have either glance or measureware running. I will try the rpc_binding flag, though I don't know why I should have to!

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 03:07:37 GMT

The rpc_binding_info flag made no difference. swagentd is still core dumping SIGSEGV.

Re: swinstall problem

Biswajit Tripathy — Tue, 05 Jul 2005 04:53:01 GMT

See if you have any log in /var/opt/dce/svc files.

- Biswajit

Re: swinstall problem

Ermin Borovac — Tue, 05 Jul 2005 06:11:20 GMT

Have a look at KBRC00016523. It may be relevant if you have the latest SD-UX patch (PHCO_32116).

Re: swinstall problem

Robert-Jan Goossens_1 — Tue, 05 Jul 2005 06:50:04 GMT

Stephen,

Check this doc.

http://www4.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000066922064

Document description: SYS ADM: Swinstall error- Attempt to create the job failed.
Document id: A5029755

Failure registering as remote procedure call server using
protocol sequence ncacn_ip_tcp with endpoint 2121. No
addresses dce/rpc.

To solve this problem, execute the following commands:

1. cd /var/adm/sw/queue

2. mkdir /tmp/queue

3. find . -print | cpio -pdmux /tmp/queue

4. rm -rf /var/adm/sw/queue/*

HTH,
Robert-Jan

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 07:07:05 GMT

Biswajit,

I checked the directory, there are log files, but they are all empty (zero bytes).

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 07:08:41 GMT

Ermin,

I don't know what KBRC00016523 is?

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 07:13:04 GMT

Robert,

I tried the fix you suggested, but the problem remains. Should I delete /tmp/queue now?

Re: swinstall problem

Robert-Jan Goossens_1 — Tue, 05 Jul 2005 07:41:08 GMT

Hi Stephen,

I don't think the /var/adm/queue dir holds vital info.

Is the /depot_dir directory a nfs filesystem ? (firewall ?)

Regards,
Robert-Jan

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 08:21:20 GMT

The depot I'm trying to install is local, no NFS/Samba or anything like that. I did think about patches, and ran a patch assessment. I downloaded the latest Gold bundle (June) some 450 odd MBytes, thanks HP!

Curiously, I had no problem installing the patch bundle, though that was a depot too.

Maybe the depot I'm using has a problem? Is there any way of checking it for integrity?

Re: swinstall problem

Greg Vaidman — Tue, 05 Jul 2005 09:32:05 GMT

to verify the integrity of the depot, run swverify -v "*" @ /path/to/depot

Re: swinstall problem

Mateja Bezjak — Tue, 05 Jul 2005 10:14:07 GMT

See if the depot is registered?
swreg -l depot

Regards,
Mateja

Re: swinstall problem

Stephen Keane — Tue, 05 Jul 2005 10:42:05 GMT

Greg,

I ran the swverify command you suggested, but it failed sying there was no installed software at the depot location. Which there isn't, as it won't bloody install it!