topic Re: DVD-ROM not seen with ioscan command in Operating System - HP-UX

DVD-ROM not seen with ioscan command

L van Mourik — Mon, 14 May 2007 07:45:53 GMT

After installation HP-UX 11.31 the DVD-ROM player is not seen with "ioscan -fnC disk" (see included doc)
bdf shows a file system /dev/deviceFileSystem is mounted. Swinstall tells there's no DVD-ROM in the system. What's wrong ? Is this a hardware or a software problem ?

Re: DVD-ROM not seen with ioscan command

Jaime Bolanos Rojas. — Mon, 14 May 2007 07:56:44 GMT

Hi,

Was this a brand new installation of HP-UX?
What hardware are you using?
Did you install the OS with the DVD boot media?

Regards,

Jaime.

Re: DVD-ROM not seen with ioscan command

L van Mourik — Mon, 14 May 2007 07:58:27 GMT

Yes, this was a brand new installation from DVD.

Re: DVD-ROM not seen with ioscan command

Jaime Bolanos Rojas. — Mon, 14 May 2007 08:17:46 GMT

What model of server are you using?

Regards,

Jaime.

Re: DVD-ROM not seen with ioscan command

L van Mourik — Mon, 14 May 2007 08:19:55 GMT

rx3600

Re: DVD-ROM not seen with ioscan command

Jaime Bolanos Rojas. — Mon, 14 May 2007 08:43:35 GMT

Check the cables for the DVD, they might have gotten lose, if it's not that check with the latest firmware for that server and you could also run in insf -e to see if it makes any difference.

Regards,

Jaime.

Re: DVD-ROM not seen with ioscan command

Torsten. — Mon, 14 May 2007 10:01:46 GMT

Hi,

this does not look like a full ioscan!

Your DVD should be connected to this hw-path:

0/0/2/1.0.16

This is an USB device and looks like this:

disk 1 0/0/2/1.0.16 UsbScsiAdaptor CLAIMED DEVICE OO Device D
river

Re: DVD-ROM not seen with ioscan command

Torsten. — Mon, 14 May 2007 10:18:08 GMT

from your ioscan:

0/0/2/1.0.16 UsbScsiAdaptor CLAIMED DEVICE OO Device Driver
/dev/deviceFileSystem/Usb/MassStorage/dsk/disk@hp-1008+294=A60020000001
/dev/deviceFileSystem/Usb/MassStorage/rdsk/disk@hp-1008+294=A60020000001

This is the DVD!

Re: DVD-ROM not seen with ioscan command

L van Mourik — Mon, 14 May 2007 10:42:39 GMT

Ok, but if this is the DVD-ROM how can I address it from swinstall ?

Re: DVD-ROM not seen with ioscan command

Torsten. — Mon, 14 May 2007 10:57:21 GMT

I would try

mount /dev/deviceFileSystem/Usb/MassStorage/dsk/disk@hp-1008+294=A60020000001 /cdrom

swinstall -s /cdrom

Re: DVD-ROM not seen with ioscan command

L van Mourik — Tue, 15 May 2007 04:09:42 GMT

This seems to be the solution. I wonder why HP changed this in HP-UX 11.31. If you have multiple USB devices connected to the system, how can you tell which one of them is the DVD-ROM drive ?
Thank you for your help!

Re: DVD-ROM not seen with ioscan command

L van Mourik — Tue, 15 May 2007 05:58:14 GMT

Problem solved

Re: DVD-ROM not seen with ioscan command

Gary Cantwell — Wed, 16 May 2007 05:43:22 GMT

Hi There,

Please take a moment to assign points to those who have taken the time to assist you. Here's how:

http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Thanks,

Gary

Re: DVD-ROM not seen with ioscan command

L van Mourik — Wed, 16 May 2007 07:14:26 GMT

I did.