topic Re: PHSS_23064 in Operating System - HP-UX

PHSS_23064

Radim Jarosek — Wed, 31 Jan 2001 15:29:09 GMT

Hi,

I tried to install "subject" on HP-UX fst-back B.10.20 A 9000/777 2003160206 two-user license.

When I analyzed I got message I have old veriosn of STM.

---------------------
ERROR: The patch PHSS_23064 is trying to update a system xx
x x which contains an incorrect Support Tools Manager (STM) xx
x x version. This patch can only update STM A.24.00. xx
x x Do not override this install, doing so may cause xx
x x STM diagnotics to operate improperly.
----------------------------
I assume I have to update STM tools to new version but I don't know exactly how to do it ?

Could anyone help me with it ?

Thanks

Radim

Re: PHSS_23064

Dan Hetzel — Wed, 31 Jan 2001 16:14:18 GMT

Hi Radim,

Here is the link to the Support Tools page.

http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

There is a button at the bottom of the page.

Best regards,

Dan

Re: PHSS_23064

Radim Jarosek — Thu, 01 Feb 2001 07:15:05 GMT

Hi Dan,

thanks a lot.
I have another question. How can I check which version of STM is on my wkst?

Radim

Re: PHSS_23064

Dan Hetzel — Thu, 01 Feb 2001 07:22:46 GMT

Hi,

Simply start 'stm' and it will show you the version on the second line (before hitting OK)

Best regards,

Dan