topic Re: lp errors in Operating System - HP-UX

lp errors

Jim Mickens_2 — Thu, 10 Feb 2000 05:40:22 GMT

I get an error when trying to use lp to print a file:
mauhp2 35: lp -d maulj01 test.txt (print command)
lp: can't access file "/test.txt" (results)

This happens to all my users when tryint to lp from the csh. root does not
have this problem. Anybody know what causes it? It's been happening since the
last dps patch I installed two weeks ago.

Re: lp errors

Robert Gamble_3 — Thu, 10 Feb 2000 06:29:57 GMT

what are the permissions of /test.out ?

do non-root users have permission to read the file (which is sitting in the
root ( / ) directory ?)

for all the users to see and print this file, users must be able to read in
that directory. I would move the test file to /tmp and open up the permissions.

Good Luck!

Re: lp errors

Paul Vandevelde_1 — Thu, 10 Feb 2000 07:12:06 GMT

Jim,

I remember that some time ago, I had also problems printing with lp in a DPS
environment. I'm not sure it was the same problem, but to solve it, I had to do
the following :

#cd /opt/pd/lbin
#chmod 4555 pdlp
#chown root:sys pdlp

That's all ! Hope it will help.

-Paul

Re: lp errors

Jim Mickens_2 — Thu, 10 Feb 2000 07:58:21 GMT

Paul,
Changing the permissions did not fix the problem. Any other ideas?

Robert,
-rw-rw-rw- 1 jmickens users 24 Jul 14 1998 test.txt

The file is in my user directory (/home/jmickens), not the root directory.
That appears to be part of the problem. Even though the file is in my user
directory, it appears the command is trying to find it in the root directory.

All,
I just tried something else, and that was to enter the command with the full
path of the test.txt file. It printed with no problems (from my user
account). If I am in the directory with the file and try to print it without
the full path, I get the error. The root account is able to print either way.

Re: lp errors

Steve White_8 — Thu, 10 Feb 2000 12:34:19 GMT

When I look at your error the file is in the root directory. Try cd / ls
-al|more and look at the permissions of the file .

The client will require read access to print.
try typing chmod o+r /test.txt then try printing again.

Re: lp errors

Jim Mickens_2 — Thu, 10 Feb 2000 13:20:28 GMT

That's part of the problem. The file is not in /, it is in /home/jmickens.
The permissions on the file are fine. See my response to Paul.

Re: lp errors

Robert Gamble_3 — Fri, 11 Feb 2000 04:08:51 GMT

Jim,

It looks to me like a PATH problem.
Because you are able to print fine when the full path is specified, I really
don't think its related to the DPS patch. Look for other changes that might
have occured about the same time(if you didn't have to specify path before). It
almost looks like the current directory is not in your PATH, but it is in
root's, which is unusual.
Please post any resolutions you find in this matter.

Good Luck!

Re: lp errors

Jim Mickens_2 — Fri, 11 Feb 2000 05:08:18 GMT

Nothing else has changed. It's not just on my account, it's on all of the
user's accounts that the problem is occurring. None of the centralized scripts
set up for user logins have changed since November, and the problem started
right after the patches were installed.

I agree, it's very unusual. The current directory (.) is in the path for the
users accounts, but not for root.