topic Re: mail problem in Operating System - HP-UX

mail problem

mohan singh — Wed, 08 Sep 2004 01:35:34 GMT

Hi Gurus,

I have problem in on of our server that if I try to send mail it does not reach to destinaion and it queued up.
I am using mailx -s command.
NAA12397 2417 Wed Sep 8 13:54 root
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com

Can sombody help me to resolve the issue.

Thanx in advance

Mohan

Re: mail problem

Elmar P. Kolkman — Wed, 08 Sep 2004 02:00:29 GMT

Apparently infineon.com can not be found by your mailserver to send mail to. Sendmail needs to be able to lookup a host before being able to send mail to it under HP-UX.

Re: mail problem

Marcel Boogert_1 — Wed, 08 Sep 2004 02:01:05 GMT

Hi Mohan,

Does the sendmail command work? If not, try:

sendmail -v me@company.com

And check the output.

MB.

Re: mail problem

Olivier Decorse — Wed, 08 Sep 2004 02:04:49 GMT

Hi,

it looks like a resolution problem.
Can you just try pinging your remote server with :
ping infineon.com
If no response, check /etc/nsswitch.conf and /etc/resolv.conf to verify host name resolving policy.

Olivier.

Re: mail problem

mohan singh — Wed, 08 Sep 2004 02:19:12 GMT

Hi MB
there is some error perse error.

# sendmail -v rauthanms.external@infineon.com
infineon.com: Name server timeout
rauthanms.external@infineon.com... Transient parse error -- message queued for future delivery

Regards

Mohan

Re: mail problem

mohan singh — Wed, 08 Sep 2004 02:34:10 GMT

Hi Oliver,

What entry I should check in /etc/nsswitch.conf and there is not resolve.conf file.

Regards

Mohan

Re: mail problem

Olivier Decorse — Wed, 08 Sep 2004 04:38:25 GMT

In my case, with not a lot of server, i have :
# cat /etc/nsswitch.conf
hosts: files
services: files
protocols: files
networks: files
rpc: files
netgroup: files
automount: files

So i your case, you have also to fill /etc/hosts with :
x.y.z.t infineon.com infineon

Olivier.
PS : please don't forget to assign points : you will receive more response, and we can see if our response helps you or not ...

Re: mail problem

mohan singh — Thu, 09 Sep 2004 01:01:01 GMT

Hi All,

I have done every thing whatever solution you gave.
Then I executed following command but problem is as itis Pls help.
# hostname
newfme3
#
# sendmail -v rauthanms.external@infineon.com
infineon.com: Name server timeout
rauthanms.external@infineon.com... Transient parse error -- message queued for f
uture delivery

Regards
Mohan

Re: mail problem

Marcel Boogert_1 — Thu, 09 Sep 2004 01:26:56 GMT

Mohan,

Check the following link:

http://www4.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=PHNE_29774

Maybe this is your solution.

MB.

Re: mail problem

Muthukumar_5 — Thu, 09 Sep 2004 01:39:20 GMT

Mail hostname must be resolved so that we can send mails. It must be with Fully Qualified Domain name.

FQDN is defined as,

hostname.domainname.com

For exmaple:

newfme3.infineon.com

It has to be resolved as,

nslookup newfme3.infineon.com

hostname: newfme3.infineon.com
ip-address: xx.xxx.xx.xx
alias: newfme3

If you did not get this then,

-- edit /etc/nsswitch.conf file as,

hosts: files dns

-------------

--- edit /etc/hosts file as --

# FQDN alias
xx.xx.xx.xx newfme3.infineon.com newfme3

If you want to your hostname resolved with dns then,

-- /etc/nsswitch.conf --
hosts: dns files

----- /etc/resolv.conf --
domain infineon.com
nameserver

Check resolvation as,

nslookup newfme3.infineon.com

If you get results, then you won't get any problem on sending mails

Re: mail problem

mohan singh — Tue, 14 Sep 2004 04:08:05 GMT

Hi Guru,s

Thanks a log for helping me , I did the changes in required file, then I check the nslookup command .

# nslookup newfme3.infineon.com
Using /etc/hosts on: newfme3

looking up FILES
Name: newfme3.infineon.com
Address: 172.17.17.204
Aliases: newfme3

After this I tried the following command
# sendmail -v me@infineon.com
infineon.com: Name server timeout
me@infineon.com... Transient parse error -- message queued for future delivery

But mail still not working, I am sure you will help me.

some body gave me url ,which refer patches. mean I have to apply those patches.

Best Regards

Mohan

Re: mail problem

Sunil Sharma_1 — Tue, 14 Sep 2004 04:12:08 GMT

Mohan,

How did yuo configur your server ? Is it relay mode ?

Which is your mail server ?

Sunil

Re: mail problem

mohan singh — Tue, 14 Sep 2004 04:18:30 GMT

Sunil,

I have not configure this server ,no about relay ....

Thanx
Mohan

Re: mail problem

Sunil Sharma_1 — Tue, 14 Sep 2004 04:25:54 GMT

Mohan,

Do you have any mail server in your setup ? Like windows exchange server ? If yes then you can configure your HP UX box in relay mode. You have to make small change in /etc/mail/sendmail.cf. You have to put your mail server name or IP address in that file.

Sunil

Re: mail problem

mohan singh — Tue, 14 Sep 2004 19:33:33 GMT

Hi Sunil,

I did check the /etc/mail/sendmail.cf . I found the follwing entry in this file for relay.
# "Smart" relay host (may be null)
#DS
DSappmail.mkz.infineon.com

Regards

Mohan

Re: mail problem

mohan singh — Wed, 06 Oct 2004 02:56:35 GMT

Hi all,

I am sorry to reoptn this case , mail problem is not yer resolved.
I have configured every thing but I am still getting following errror.
# sendmail -v me@infineon.com
infineon.com: Name server timeout
me@infineon.com... Transient parse error -- message queued for future delivery

If check mailq , all are message are queued up.
Mail Queue (28 requests)
-Q-ID-- --Size-- -----Q-Time----- ------------Sender/Recipient------------
AA22986 2124 Wed Oct 6 14:50 root
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com
AA12424 30 Wed Oct 6 14:28 root
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com
AA10316 2124 Wed Oct 6 14:24 root
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com
AA01435 1110 Wed Oct 6 09:28 jec
(host map: lookup (infineon.com): deferred)
Siew-Gek.Tan@infineon.com
AA01432 1110 Wed Oct 6 09:28 jec
(host map: lookup (infineon.com): deferred)
Min-Kiap.Teh@infineon.com
AA23193 10253 Tue Oct 5 19:09 MAILER-DAEMON
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com
AA19593 8336 Tue Oct 5 15:01 MAILER-DAEMON
(host map: lookup (infineon.com): deferred)
rauthanms.external@infineon.com
AA06130 10370 Tue Oct 5 14:30 MAILER-DAEMON

Can any body help me out to over come from this problem.

thanx in advance

Re: mail problem

Jose Mosquera — Thu, 07 Oct 2004 09:10:42 GMT

Hi,

Try this trick. Take your relay server (appmail.mkz.infineon.com) IP address. i.e. please assume that is 3.44.55.66. Then add in your /etc/hosts fiel the following line:
3.44.55.66 infineon.com

So try again with the sendmail verbose option:
#echo "Hi"|sendmail -v rauthanms.external@infineon.com

Rgds.

Re: mail problem

mohan singh — Fri, 08 Oct 2004 01:17:56 GMT

Hi Dear,

I tried your solution , following is the outcome.
# echo "HI"| sendmail -v rauthanms.external@infineon.com
rauthanms.external@infineon.com... Connecting to appmail.mkz.infineon.com via re
lay...
rauthanms.external@infineon.com... Host unknown (Name server: appmail.mkz.infine
on.com: host not found)
root... aliased to rauthanms.external@infineon.com
/dead.letter... Saved message in /dead.letter

Following the message in Dead letter.
From Fri Oct 8 14:06:26 2004
Return-Path:
Received: (from root@localhost)
by newfme3.infineon.com (8.9.3 (PHNE_26305)/8.9.3) id OAA22777
for rauthanms.external@infineon.com; Fri, 8 Oct 2004 14:06:26 +0800 (mal
)
Date: Fri, 8 Oct 2004 14:06:26 +0800 (mal)
From: root
Message-Id: <200410080606.OAA22777@newfme3.infineon.com>

HI

From Fri Oct 8 14:07:34 2004
Return-Path:
Received: (from root@localhost)
by newfme3.infineon.com (8.9.3 (PHNE_26305)/8.9.3) id OAA23200
for rauthanms.external@infineon.com; Fri, 8 Oct 2004 14:07:34 +0800 (mal
)
Date: Fri, 8 Oct 2004 14:07:34 +0800 (mal)
From: root
Message-Id: <200410080607.OAA23200@newfme3.infineon.com>

HI

#

Thanx in Advance

Mohan

Re: mail problem

mohan singh — Mon, 11 Oct 2004 20:56:51 GMT

Hello,

I have just added my SMTP server in sendmail.cf , Mail started going to privete mail like yahoo.com etc .. but I am not able to send the mail to my domain . Mean mails are not going to users@infineon.com
what could be the problem.
output of sendmail -v is below.

# sendmail -v rauthanms.external@infineon.com
rauthanms.external@infineon.com... User unknown

Thanks in advance

Mohan

Re: mail problem

Sridhar Bhaskarla — Mon, 11 Oct 2004 21:00:19 GMT

Hi Mohan,

Are you sure rauthanms.external is a valid mail id?. Try sending it from some yahoo.com to see if it really works.

-Sri