topic Re: Reboot after Panic .... in Operating System - HP-UX

Reboot after Panic ....

gigiz — Mon, 24 Jul 2006 10:03:07 GMT

Hi Guy,
i have a problem with my A500-7X with 11.11
with 2Gb of memory , 4 Gb of memory, 2 CPU.

My system have a several reboot after panic in the last month.
Reboot after panic: Data page fault
Reboot after panic: , isr.ior = 0'10240002.0'd374c0e0
Reboot after panic: Instruction page fault
Reboot after panic: Break instruction trap.

I think that the memory is small and that my system need some memory.

root@remhist:/ > swapinfo -tam
TYPE AVAIL USED FREE USED LIMIT
dev 4096 1258 2838 31%
reserve - 1152 -1152
memory 1515 966 549 64%
total 5611 3376 2235 60%

What do you think ..!!??
Help me ?

Re: Reboot after Panic ....

Ludovic Derlyn — Mon, 24 Jul 2006 10:07:01 GMT

hi

Probably a hardware problem has been crashed the server

For check it, verify if you are some entries in /var/opt/resmon/log/event.log

regards
L-DERLYN

Re: Reboot after Panic ....

Rick Garland — Mon, 24 Jul 2006 10:14:14 GMT

Get and run q4 againest your crash. (Is there a /var/adm/crash?)

You might be able to decipher the error in reading yourself but HP support will be able to provide a more definitive answer.

Re: Reboot after Panic ....

Jaime Bolanos Rojas. — Mon, 24 Jul 2006 10:23:05 GMT

In those cases where system is "panicking" the best option is to run the Q4 and the open a support case with HP, they will get you an answer for sure!

Regards,

Jaime.

Re: Reboot after Panic ....

gigiz — Mon, 24 Jul 2006 10:40:49 GMT

Help me about use q4 !!!
how is the command ??

Re: Reboot after Panic ....

Kent Ostby — Mon, 24 Jul 2006 10:43:55 GMT

Given that you have had so many different types of failures, its likely going to be a bad CPU.

Look in the file /var/tombstones/ts99

If there is a valid timestamp (i.e. from July) then open a call HP HW support and send them the ts99 file.

Normally, you would walk through the steps of the ITRC document "using_q4" which is OZBEKBRC00000611.