topic Re: Acrobat Reader 7.0.8 on HP-UX in Operating System - HP-UX

Acrobat Reader 7.0.8 on HP-UX

RolandH — Fri, 16 Jun 2006 05:02:16 GMT

Hi Forumers,

I have a weird problem. I have installed Adobe Acrobat Reader 7.0.8 on my C8000 System. All requirements are fulfilled (IMHO).
GTK 2.6.8 is installed.

If I start acroread under root rights Acrobat Reader appears. I got only a message, that the PPKLite.api Plugin can't loaded.

If I do this under a user the first time, I get the start screen, where I can see which plugins are loaded and I get the license window, that I accept. After that nothing happens. The acroread process is in the process list but Acrobat Reader doesn't appear.
Afdter that I can only kill the acroread process. If I start it again, I get no starting screen from the reader as I am used to. acroread ist in the process list again. Then I remove the .adobe directory in the users home and try again. Now the start screen appears as before and nothing happens. As root user I have no problems. All libary paths are accessible by the users. I have no ideas.

Can you help me?

Roland

Re: Acrobat Reader 7.0.8 on HP-UX

Torsten. — Fri, 16 Jun 2006 05:10:10 GMT

Did you load all dependent packages?

http://www.adobe.com/support/techdocs/333102.html

Are all files readable for the users?

Re: Acrobat Reader 7.0.8 on HP-UX

RolandH — Fri, 16 Jun 2006 05:14:32 GMT

Yes, all files are readable and executable by the user. I have read this requirements page before I installed Acrobat Reader.

No Success! :-(

Re: Acrobat Reader 7.0.8 on HP-UX

Steven E. Protter — Fri, 16 Jun 2006 06:27:36 GMT

Shalom Roland,

Sounds like a bug. I might be willing to try it on one more system, but after that if the results are the same its time to forget about it.

There are older, stable versions for HP-UX, 5.0.8 comes to mind. You'll need to file a bug report to help them improve their product.

SEP

Re: Acrobat Reader 7.0.8 on HP-UX

Robert-Jan Goossens_1 — Fri, 16 Jun 2006 07:24:29 GMT

Roland,

found this.

--
PPKLite.api Failed to Load
PPKLite requires the OpenLDAP package to be installed on the system,
and fails to initialize in its absence. If you get this error when acroread
starts up, you will need to install the LDAP libraries (OpenLDAP package).
If PPKLite still fails to load, make a link to the installed libldap.so.X and
liblber.so.X in /Reader/intellinux/lib with the names
'libldap.so' and 'liblber.so'.
--
Hope this helps,
Robert-Jan

Re: Acrobat Reader 7.0.8 on HP-UX

Arunvijai_4 — Fri, 16 Jun 2006 07:30:36 GMT

Hi Roland,

As Robert specified, if you need OpenLDAP, get it from Internet Express package

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPUXIEXP1111

-Arun

Re: Acrobat Reader 7.0.8 on HP-UX

RolandH — Fri, 16 Jun 2006 09:25:56 GMT

OK -Problem Solved !!
It was just a file locking problem that was easily solved with clear_locks command.

The PPKLite.api is not really needed by us. So I moved it away and the the error message is not coming off again.

Roland

Re: Acrobat Reader 7.0.8 on HP-UX

RolandH — Fri, 16 Jun 2006 09:27:35 GMT

OK -Problem Solved !!
It was just a file locking problem, because my home directory is a autmount. That was easily solved with clear_locks command.

The PPKLite.api is not really needed by us. So I moved it away and the the error message is not coming off again.

Roland

Re: Acrobat Reader 7.0.8 on HP-UX

RolandH — Mon, 19 Jun 2006 03:31:01 GMT

Closed - thx for reply: