topic Upgrade CommandView failed! in Operating System - HP-UX

Upgrade CommandView failed!

Craig Lalley_1 — Tue, 01 Nov 2005 22:46:17 GMT

I am trying to install CV 1.09.1

I uninstalled the old version, and removed the directories. (bad mistake).

# armdiscover -v
This could take several minutes ...

Failed to obtain remote database interface to host: localhost

I am clueless, I have looked at everything.

several config files, access.dat, ...

everything looks good? Can anyone even tell me where to begin?

Re: Upgrade CommandView failed!

Craig Lalley_1 — Tue, 01 Nov 2005 22:50:27 GMT

I should add that

ioscan sees all the luns... so I know it is there...

fc 0 0/2/1/0 td CLAIMED INTERFACE HP Tachyon XL2 Fibre Channel Mass Storage Adapter
/dev/td0
fcp 0 0/2/1/0.8 fcp CLAIMED INTERFACE FCP Protocol Adapter
ext_bus 9 0/2/1/0.8.0.110.0 fcparray CLAIMED INTERFACE FCP Array Interface
disk 5 0/2/1/0.8.0.110.0.0.0 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t0d0 /dev/rdsk/c9t0d0
disk 7 0/2/1/0.8.0.110.0.0.1 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t0d1 /dev/rdsk/c9t0d1
disk 10 0/2/1/0.8.0.110.0.0.3 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t0d3 /dev/rdsk/c9t0d3
disk 12 0/2/1/0.8.0.110.0.0.4 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t0d4 /dev/rdsk/c9t0d4
disk 16 0/2/1/0.8.0.110.0.0.6 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t0d6 /dev/rdsk/c9t0d6
disk 21 0/2/1/0.8.0.110.0.1.0 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t1d0 /dev/rdsk/c9t1d0
disk 22 0/2/1/0.8.0.110.0.1.1 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t1d1 /dev/rdsk/c9t1d1
disk 24 0/2/1/0.8.0.110.0.1.2 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t1d2 /dev/rdsk/c9t1d2
disk 25 0/2/1/0.8.0.110.0.1.3 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c9t1d3 /dev/rdsk/c9t1d3
ext_bus 5 0/2/1/0.8.0.255.6 fcpdev CLAIMED INTERFACE FCP Device Interface
ctl 7 0/2/1/0.8.0.255.6.14.0 sctl CLAIMED DEVICE HP A6189A
/dev/rscsi/c5t14d0
tty 2 0/4/1/0 pci_mux0 CLAIMED INTERFACE PCI Serial (113f90f0)
/dev/diag/mux2 /dev/mux2 /dev/tty2a3 /dev/tty2a6
/dev/diag/mux2_1 /dev/tty2a1 /dev/tty2a4 /dev/tty2a7
/dev/diag/mux2_2 /dev/tty2a2 /dev/tty2a5 /dev/tty2a8
ext_bus 6 0/4/2/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD A6828-60101
tape 0 0/4/2/0.0.0 stape CLAIMED DEVICE HP C5683A
/dev/rmt/0m /dev/rmt/0mnb /dev/rmt/c6t0d0BESTn /dev/rmt/c6t0d0DDSb
/dev/rmt/0mb /dev/rmt/c6t0d0BEST /dev/rmt/c6t0d0BESTnb /dev/rmt/c6t0d0DDSn
/dev/rmt/0mn /dev/rmt/c6t0d0BESTb /dev/rmt/c6t0d0DDS /dev/rmt/c6t0d0DDSnb
tape 1 0/4/2/0.1.0 stape CLAIMED DEVICE HP C5683A
/dev/rmt/1m /dev/rmt/1mnb /dev/rmt/c6t1d0BESTn /dev/rmt/c6t1d0DDSb
/dev/rmt/1mb /dev/rmt/c6t1d0BEST /dev/rmt/c6t1d0BESTnb /dev/rmt/c6t1d0DDSn
/dev/rmt/1mn /dev/rmt/c6t1d0BESTb /dev/rmt/c6t1d0DDS /dev/rmt/c6t1d0DDSnb
ctl 5 0/4/2/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c6t7d0
lan 1 0/5/2/0 igelan CLAIMED INTERFACE HP A6825-60101 PCI 1000Base-T Adapter
fc 1 0/6/1/0 td CLAIMED INTERFACE HP Tachyon XL2 Fibre Channel Mass Storage Adapter
/dev/td1
fcp 1 0/6/1/0.8 fcp CLAIMED INTERFACE FCP Protocol Adapter
ext_bus 10 0/6/1/0.8.0.108.0 fcparray CLAIMED INTERFACE FCP Array Interface
disk 6 0/6/1/0.8.0.108.0.0.0 sdisk CLAIMED DEVICE HP A6189A
/dev/dsk/c10t0d0 /dev/rdsk/c10t0d0

Re: Upgrade CommandView failed!

RAC_1 — Tue, 01 Nov 2005 22:50:45 GMT

armdiscover is looking for database and does not get one. Restore old dirs to alternate location. Install new version and copy only old files to new location.

This should get you working. Also is host name resolution OK?? nslookup "host_name" and nslookup "host_ip_address"

Re: Upgrade CommandView failed!

Craig Lalley_1 — Tue, 01 Nov 2005 22:54:16 GMT

sorry, I don't have the old directories... :-(

# nslookup hp9000
Using /etc/hosts on: hp9000

looking up FILES
Name: hp9000
Address: 192.168.99.12
Aliases: RP4440

# nslookup 192.168.99.12
Using /etc/hosts on: hp9000

looking up FILES
Name: hp9000
Address: 192.168.99.12
Aliases: RP4440

all looks good

Re: Upgrade CommandView failed!

RAC_1 — Tue, 01 Nov 2005 23:02:47 GMT

Have you installed new version?? Was installation successful?? swverify -v "product_name"

Re: Upgrade CommandView failed!

Rajeev Shukla — Tue, 01 Nov 2005 23:04:32 GMT

Your database for the disk array is kept in /var/opt/sanmgr/commandview/server/data/ directory and since it doesnt exist or there is no proper DeviceDBFile file it cant display the data.

Best is to reconstruct the database file using armrecover command
armrecover array-id
whereas array-id you can get from
armdsp -i command the alias is your array id
Have a look at the man pages for more info

Cheers
Rajeev

Re: Upgrade CommandView failed!

Craig Lalley_1 — Tue, 01 Nov 2005 23:15:45 GMT

Sorry no go on the armdsp or armrecover

# /opt/sanmgr/commandview/client/sbin/armdsp -i hp9000
Error logging in: TIMEOUT EXPIRED
# armrecover hp9000:VA7400
sh: armrecover: not found.
# find / -name armrecover
/opt/sanmgr/commandview/client/sbin/armrecover
# /opt/sanmgr/commandview/client/sbin/armrecover hp9000:VA7400

Error: Cannot open target. Please retry after discovery process.

#

Re: Upgrade CommandView failed!

Craig Lalley_1 — Tue, 01 Nov 2005 23:36:49 GMT

The install appears to have failed, (Thanks RAC) but why?

I am trying to install

cvsdm_11_11_v109.depot

uname -a shows
hp9000 hp9000 B.11.11 U 9000/800 145023394 unlimited-user license

Thanks everyone for the prompt responses

Re: Upgrade CommandView failed!

Craig Lalley_1 — Wed, 02 Nov 2005 00:24:13 GMT

I don't get it, I don't understand it...

All I did was uninstall it, and reinstall it... for the forth time...

and it worked... Ok, so I mounted a CDROM drive, that should have nothing to do with it? I wasn't installing from the CD?