https://community.hpe.com/t5/operating-system-hp-ux/same-with-netscape/m-p/3135556#M799894 Attach swinstall.log. Also check if swagentd is running.<BR /><BR />Try this,<BR />ps -ef|grep swagentd<BR />If not already running,<BR />swagentd -r<BR /><BR />swinstall -s /path_name/netscape.depot \*<BR /><BR />-Karthik S S Wed, 03 Dec 2003 17:31:09 GMT Karthik S S 2003-12-03T17:31:09Z https://community.hpe.com/t5/operating-system-hp-ux/same-with-netscape/m-p/3135555#M799893 I downloaded netscape from the HP software site and it does the same thing when trying to install. I can get to the SD Install screen and mark for install but it gets suspended and the errors are cannot access remote file in software item. Is my system screwed up or is it me?<BR /> Wed, 03 Dec 2003 17:06:52 GMT https://community.hpe.com/t5/operating-system-hp-ux/same-with-netscape/m-p/3135555#M799893 John B Goode 2003-12-03T17:06:52Z https://community.hpe.com/t5/operating-system-hp-ux/same-with-netscape/m-p/3135556#M799894 Attach swinstall.log. Also check if swagentd is running.<BR /><BR />Try this,<BR />ps -ef|grep swagentd<BR />If not already running,<BR />swagentd -r<BR /><BR />swinstall -s /path_name/netscape.depot \*<BR /><BR />-Karthik S S Wed, 03 Dec 2003 17:31:09 GMT https://community.hpe.com/t5/operating-system-hp-ux/same-with-netscape/m-p/3135556#M799894 Karthik S S 2003-12-03T17:31:09Z