topic Re: problem with stm in Operating System - HP-UX

problem with stm

Adam Noble — Thu, 06 Oct 2005 08:46:00 GMT

Ok 2nd question in a day I must be busy.

I have a problem with stm whereby when I run information on memory it fails. I did actually follow some advice I found on the web which involved stopping diagnostics moving the /var/stm/logs/os/memlog file out the way and restarting. This didn't however have the desired effect infact the memlog file has not been re-created when I try and get information again. Any ideas?

Re: problem with stm

Arunvijai_4 — Thu, 06 Oct 2005 08:49:11 GMT

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=892717
You may need to upgrade OnLineDiag though.. ?

-Arun

Re: problem with stm

Adam Noble — Thu, 06 Oct 2005 08:50:52 GMT

well its not really the same problem I am not getting any information however I have previously.

Re: problem with stm

Pete Randall — Thu, 06 Oct 2005 08:51:07 GMT

Having a rough day, Adam?

You might want to look into stm patches:

http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_32924&context=hpux:800:11:11

or the latest:

http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_33673&context=hpux:800:11:11

Pete

Re: problem with stm

Adam Noble — Thu, 06 Oct 2005 08:54:11 GMT

tell me about it Pete maybe I should have said it is an 11.00 system.

Re: problem with stm

Arunvijai_4 — Thu, 06 Oct 2005 09:12:00 GMT

Have checked with Patch database ?
http://www2.itrc.hp.com/service/patch/search.do

-Arun

Re: problem with stm

Pete Randall — Thu, 06 Oct 2005 09:22:25 GMT

In that case:

http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_32921&context=hpux:800:11:00

Pete

Re: problem with stm

Andrew Merritt_2 — Thu, 06 Oct 2005 10:11:14 GMT

Pete's pointing at the correct patch for the latest version of OnlineDiags; you do have to have the latest version installed first, however.

The latest version of OnlineDiags for 11.00 is A.44.00 (HWE0312); see http://www.docs.hp.com/en/diag/stm/stm_upd.htm#table .

Do you get any error messages when you run the info tool? After running the info tool, is there anything in either the Info Activity Log or Info Failure Log (accessible from STM, 'ial' and 'ifl' if you're using cstm)? What about the User Interface Activity log ('uial' in cstm)?

Does the system activity log show any problems? ('lsal' in cstm)

Is the memlogd daemon running?

Andrew