topic Re: "enable" printer problem in Operating System - HP-UX

"enable" printer problem

Mark A. Bolender — Thu, 29 Aug 2002 12:51:48 GMT

Using 9000/735 with 10.2. All my print jobs from Site1 to a remote printer on Site2 will turn off "enable" on Site1 and not print. Problem started with a print job that just hung on "processing job". When I cancelled job with printers "cancel" it took several hours for printer to return to "ready". I can plot to a remote plotter on Site2 from Site1. Site2 will print to printer. A Xstation using Site1 will turn off "enable" as well. Printer was on Xstation when problem started. Moved printer to Site2 to confirm that there was no problem with Site2. Site2 also turned
"enable" off while printer was on Xstation. Have tried SAM and manual "enable" command to printer. Have OS backup tape.

Re: "enable" printer problem

Sajid_1 — Thu, 29 Aug 2002 13:09:06 GMT

Try these things too:
# lpshut
# lpsched

Removed SCHEDLOCK file from /var/spool/lp. If possible cancel all print jobs from:
# cancel -e

Check the network connectivity and printer status:
# lpstat -t
# enable printer_name

Re: "enable" printer problem

Rodney Hills — Thu, 29 Aug 2002 13:18:15 GMT

If you are using the cancel button on the printer, then be sure the printer model script has "-w" on the hpnpf program. This turns on "true-end-of-job" causing hpnpf to wait until print job completetion before transmitting the next print job. I have found that using the cancel button on the printer causes the print driver script to get confused with if "-w" is missing.

My 2 cents.

-- Rod Hills

Re: "enable" printer problem

Steve Steel — Thu, 29 Aug 2002 13:20:20 GMT

Hi

1)Do You Have

Patch Name: PHCO_27133

Patch Description: s700_800 10.20 lpspool subsystem cumulative patch

Creation Date: 02/08/05

Post Date: 02/08/08

Hardware Platforms - OS Releases:
s700: 10.20
s800: 10.20

2)Remove and reinstall the printer

3)lpshut
lpsched -v

Get more info in /var/adm/lp/log

Steve Steel