topic Re: output not printing in Operating System - HP-UX

output not printing

Luis Toro — Tue, 30 Sep 2003 09:34:40 GMT

I'm having a problem sending HPUX output to a printer. It looks like in order to get the output to print, you have to send another job to the printer. Sounds like a printer buffering configuration issue, but I was wondering if there is some setting at the Jetadmin level that I can set to force the job to print.

Thank you

Re: output not printing

Helen French — Tue, 30 Sep 2003 09:39:13 GMT

What command do you use to print the output? Are you using an output redirection? Is the printer enabled and configured:

# lpstat -t

Re: output not printing

Luis Toro — Tue, 30 Sep 2003 09:49:05 GMT

The command is lp. Basically a user is trying
to print a report within an application. The application is issuing the lp command in the background. From what she's saying, in order to get the initial report to print, she has to send another report to the same printer.
To quote the user,'its as if the job needs a push'. I recall having a similar issue with small printouts. I'm not sure if its omething configurable at the jetadmin level,
or if the printer itself needs to be adjusted.

Re: output not printing

Helen French — Tue, 30 Sep 2003 09:52:09 GMT

What happens when the first report fires to the printer? Is that kept on the queue? And what happens to the queue when the second one comes? Is that happens to one user? What will happen if you redirect a command output to the printer:

# cat /tmp/test_file > printer_device_file

Re: output not printing

RolandH — Tue, 30 Sep 2003 10:02:06 GMT

Is it an HP Printer with a Jetadmin Card?

telnet to the printer an configure your host as syslog-server. Send a print job to that printer and look in your syslog.log file if you have messages from this printer.

Does that only happen with this printer or with all? If YES, check permisions of /usr/bin/lp* command and /etc/lp/* directory and files. Are these correct?

HTH
Roland

Re: output not printing

Leif Halvarsson_2 — Tue, 30 Sep 2003 10:10:55 GMT

Hi,
Is the printer working normal if you print a ordinary file (e.g. lp -d /etc/hosts). If it is, the problem may be with the application (no EOF or something). I remember a similar problem (but we used a different print server) and it was necessary to configure a timeout in the print server (the job was printed if nothing was recived in x seconds).

Re: output not printing

Luis Toro — Fri, 03 Oct 2003 08:58:56 GMT

Thanks for all your input.

Turned out to be an application issue.