topic Re: Forums Update - Points Assign Fix in Operating System - HP-UX

Forums Update - Points Assign Fix

Kimberly Ann — Sat, 01 Mar 2003 00:32:57 GMT

Hi All,

As reported by a number of forums members, there had been an intermittent problem with the "points assign" function. Upon being submitted, the points were not appearing on the question/answer page.

We released a patch this week that will hopefully correct the problem. If you continue to experience the problem, please delete any forums pages in your cache -- we've seen this has an affect on the outcome of the points submission.

We hope you find the "points assign" function to work well -- and please use as intended. ;)

Thanks,
Dan
ITRC Forums Manager

Re: Forums Update - Points Assign Fix

Jeff Schussele — Sat, 01 Mar 2003 00:46:19 GMT

Cool Dan - great news!

Personally, I never had the problem, but I heard it enough to know it was real.

Did you put that in about 4 hours ago?
Because the funny thing is today I had a a problem submitting a message. Never happened before - kept getting 404s to the Post page. I had to save my text & backup to restart the submit & then it went fine.

Just wondering if it was timing....

Best Rgds,
Jeff (Who's not trying to burst bubbles)

Re: Forums Update - Points Assign Fix

Kimberly Ann — Sat, 01 Mar 2003 00:50:51 GMT

Hi Jeff,

Nope, timing wasn't an issue...this was released prior to today. I hadn't heard of any problems...isolated issue? Good to see you are back on it.

Thanks,
Dan

Re: Forums Update - Points Assign Fix

Jeff Schussele — Sat, 01 Mar 2003 00:55:33 GMT

Oh ... and when I went to assign points?

Worked first time, my friend.

Cheers,
Jeff

Re: Forums Update - Points Assign Fix

Dave La Mar — Sat, 01 Mar 2003 00:58:56 GMT

Thanks Dan. I couldn't imagine reading more posts blamming lack of points assignments on anyone but the user.

Best regards,
dl

Re: Forums Update - Points Assign Fix

Carlos Fernandez Riera — Sat, 01 Mar 2003 00:58:58 GMT

Now i undertand why my count dont raise too much.. ;-).

Re: Forums Update - Points Assign Fix

Rajeev Shukla — Sat, 01 Mar 2003 01:10:30 GMT

Hi,
I was experiencing yesterday in assigning points to one of my posting
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x7c5a35a43b46d71190080090279cd0f9,00.html
The points were not apearing even after assigning. But after 2nd attempt it was fine.

But thanks for the information and leting us know the reason.

Rajeev

Re: Forums Update - Points Assign Fix

H.Merijn Brand (procura — Sun, 02 Mar 2003 10:05:13 GMT

I've got no way to test it right now, because I have no open answers :))

I still have to submit-back-submit on simple replies with Opera 7, if this is of any help to you

Enjoy, have FUN! H.Merijn

Re: Forums Update - Points Assign Fix

John Collier — Tue, 04 Mar 2003 14:53:20 GMT

Dan,

I just happen to have an open thread right now and I was there less than an hour ago attempting to assign points to it.

I hate to be the one to throw water on the fire, but I still couldn't get the points to 'stick' on the first try.

My history and cache information is cleaned out every hour on the hour (call it paranoia (too many people at this company getting canned recently due to I-net usage behaviors)) by an automatic process. I don't see how the cache issue could be my problem.

Anything else I should try?

Re: Forums Update - Points Assign Fix

Ravi_8 — Tue, 04 Mar 2003 15:56:56 GMT

Hi Dan

Thanx for fixing the problem

Re: Forums Update - Points Assign Fix

Kimberly Ann — Tue, 04 Mar 2003 18:47:10 GMT

Hi John,

Clearing of cache, cookies, etc., is the one thing I am aware of...is there another machine you could login to the forums with and try to assign points as a test on a clean machine.

Are you using a proxy server?? If so, maybe going around it may help. Sorry I don't have better ideas.

-Dan

Re: Forums Update - Points Assign Fix

Pete Randall — Tue, 04 Mar 2003 18:53:32 GMT

I've got the answer for all of you:

Run Netscape 7.x on an HP-UX 11.11 box. Stop playing around with Internet Exploder and Opera and all this other junk.

This IS an HP-UX forum, isn't it?

;^)

Pete

Re: Forums Update - Points Assign Fix

John Collier — Tue, 04 Mar 2003 20:48:25 GMT

Yes, Pete. It is an HPUX forum and if I had my 'druthers (as they say in these parts) then I would be doing that. Problem is that I don't have much choice in what I use in an office setting. I'm stuck using what the corporation puts forth as a 'standard'.

Dan,

As far as using a 'clean system', the best I can offer is using the machine I have at the house. That may still be M$ based, but I know what it has and I am not forced to use Internet Exploder there. I will try it from there the first chance I have and let you know if it is any different.

Fair 'nuff?

Re: Forums Update - Points Assign Fix

John Meissner — Tue, 04 Mar 2003 21:15:14 GMT

I had noticed problems assigning points for a while. I had to go back to the forum and on the 2nd try the points would stick. wierd.... I'll have to give this a try now.

Re: Forums Update - Points Assign Fix

Ron Kinner — Tue, 04 Mar 2003 21:30:20 GMT

As I reported in the Complaint thread I don't think your fix is worth much since I had three failures in a row and each time I got the Thank you message. This was after you reported the fix was installed. The fourth time it worked without cleaning any cookies out.

By the way whose fault is it that the cookies are getting screwed up? Doesn't your software put them there? Why doesn't it clean them up too?

Does anyone have a little utility we could run to automatically clean up the forum cookie crumbs (without removing the one that has my login and password in it)?

Ron

Who is still bitter because the Networking forum is so much slower than the other forums.

Re: Forums Update - Points Assign Fix

John Collier — Thu, 06 Mar 2003 17:56:50 GMT

Dan,

Sorry I didn???t get to posting this earlier but I managed to get just a bit tied up with other issues (I???m sure I???m the only person that ever happens to :)???

I did get a chance to test this out away from the office and with a totally different web browser. Although I didn???t really like the idea of clearing out the cookies that let me auto-log on some of the web sites I frequent, I took your advice and did so anyway.

I had no better luck with NS 7.x, a clean cache, and no cookies than I had behind the corp. firewall using M$ Internet Exploder. The point assignment still took 2 tries. I will offer this much: I don???t remember too many times that it has ever taken more than 2 tries with anything other than M$ IE. Even with that ???browser??? it still doesn???t usually take more than twice (usually being the key phrase).

Sorry I couldn???t give you better news than that???