topic Re: hpdps error when printing in Operating System - HP-UX

hpdps error when printing

Jim Mickens — Thu, 20 Mar 2003 21:35:08 GMT

Not sure where this question should go, but here goes. I have a user that is trying to print files she generated on our HP9000 (K220 HP-UX 10.20). When we try to print, we get the following error:
# pdpr -p maulj01 ppm5t1.prt
pdpr: 5010-606 The value hpgl that was specified or defaulted for attribute document-format is not supported by the logical printer
or by any of its associated physical printers.

I can't figure out why it gives this error. Some of the files are only 4 pages. If I edit the file I can get two pages to print at a time, but not more. The last page never wants to print. Can anybody help. I can't find anything regarding this particular area in the forums or the tech docs. I've attached one of the print files.

The only thing I can figure is it's something either in the header at the front of the file (which works fine when printing only two pages), or something wierd in the printer's definition.

I'm told these things print fine from a linux machine.

Re: hpdps error when printing

John Poff — Thu, 20 Mar 2003 21:42:49 GMT

Hi,

It looks like HPDPS is having a problem with
the 'document-formats-supported' printer attribute.

What kind/model of printer are you trying to print to?
Does it support hpgl? You might need to change the
attribute for that physical printer to be something
like 'pcl'.

I think this might work:

pdset -c printer -x "document-formats-supported=pcl" maulj01

Take a look at 'man 5 pd_att_phy_ptr' to see all
the attributes available.

JP

Re: hpdps error when printing

Jim Mickens — Fri, 21 Mar 2003 12:51:08 GMT

The printer this person primarily prints to is an HP LaserJet 8100, however I get the same error no matter which printer I try to print to.

When I set up the printer in SAM, I never specified anything other than the LaserJet 8100. What attributes get defined by default?

Re: hpdps error when printing

Jim Mickens — Mon, 24 Mar 2003 19:55:31 GMT

pdset -c printer -x "document-formats-supported=hpgl" maulj01 seems to have taken care of the problem. I had to change both the physical and logical printers.