topic AM60Srvr showing error in Operating System - HP-UX

AM60Srvr showing error

Francisco Pereira — Fri, 12 Aug 2005 07:41:56 GMT

Hi, I have a FC60, but when i execute the command:
amdsp -i
I receive the follow message:

The AM60Srvr did not respond. It may not be running or it may still be
in the process of initializing.

But i execute the ps -ef |grep AM60Srvr and the process are running. Somebody know what can i do to solve this problem ?

Thank you.

Re: AM60Srvr showing error

steven Burgess_2 — Fri, 12 Aug 2005 08:12:49 GMT

Hi Francisco

My memory recalls (going back 3-4 years) that the amdsp -i command has been replaced with arraydsp

http://docs.hp.com/en/B2355-90691/arraydsp.1M.html

HTH

Steven

Re: AM60Srvr showing error

Cem Tugrul — Fri, 12 Aug 2005 08:46:36 GMT

Fransico;

let me know below the commands;

1- amdsp -R

2-amdsp -i

3- amlog

Re: AM60Srvr showing error

Cem Tugrul — Fri, 12 Aug 2005 09:03:45 GMT

Could you go with these steps;

Running Information Tool in Menu Mode
1. At the system prompt:
â Type mstm
â Select Ok
2. To select the desired disk array:
â Scroll down using the arrow key, select the A5277A Array
â Press .
3. To run the Information Tool and display the Information log:
â From the Menubar, select Tools
â Select Information
â Select Run. The Information Tool builds and displays the Information log.
â Select Done when done viewing the log
4. To view the Activity log:
â From the Menubar, select Tools
â Select Information
â Select Activity Log
â Select Done when done viewing the log

you have to see something in log!!!

Re: AM60Srvr showing error

Andrew Rutter — Fri, 12 Aug 2005 09:51:32 GMT

hi,

The fc60's have always had trouble

has the array been working? or newly connected?
if it was working you should have messages in the logs about connection loss.

do a full #ioscan to see if the array is picked up. You will get that error if its not been seen.

if it is then re-create the device files
#insf -e

then try your amdsp -i again.

failing that its worth a reboot to try and pick it up.
if its newly connected then you need to connect the sc10's up and power them up first for 5 mins and then power up the fc60 and leave for 5 mins to scan the arrays. then do your ioscan or reboot the server

andy

Re: AM60Srvr showing error

steven Burgess_2 — Fri, 12 Aug 2005 10:59:40 GMT

I still reckon he needs to be using arraydsp

Re: AM60Srvr showing error

Francisco Pereira — Fri, 12 Aug 2005 12:35:52 GMT

When i try to execute amdsp -i or amdsp -R,
is showed this message:
The AM60Srvr did not respond. It may not be running or it may still be
in the process of initializing.

When execute ioscan -fnCdisk the command don't give return.

when i execute amlog:
amlog -s 0701000005

Log File Summary

File name Begin Time End Time
AMM00042 Dec 23 16:08:21 Dec 23 16:13:29
AMM00043 Jan 21 17:28:54 Jan 21 17:33:58
AMM00044 Feb 17 18:51:58 Feb 17 18:57:06
AMM00045 Mar 24 15:23:42 Feb 17 18:57:06
AMM00046 Apr 14 19:33:12 May 12 16:47:04
AMM00047 May 12 16:47:05 May 12 16:47:04
AMM00048 May 16 10:43:31 May 16 10:49:14
AMM00049 May 16 11:23:16 May 16 11:39:00
AMM00050 May 16 11:44:03 May 16 15:59:44
AMM00051 May 16 15:59:46 May 16 17:11:57
AMM00052 May 16 17:52:12 May 16 18:02:26
AMM00053 May 16 18:07:34 May 16 18:07:33
AMM00054 May 17 18:01:27 Jun 8 13:39:48
AMM00055 Jun 8 13:39:49 Jun 9 16:48:42
AMM00056 Jul 7 14:29:03 Jul 7 14:34:11
AMM00057 Oct 12 11:35:21 Oct 12 11:40:29
AMM00058 Oct 12 11:50:14 Oct 12 11:40:29
AMM00059 Oct 12 12:03:58 Oct 12 12:09:07
AMM00060 Oct 12 12:18:44 Oct 12 12:09:07
AMM00061 Oct 12 18:14:22 Oct 12 18:19:31
AMM00062 Oct 12 18:31:11 Oct 12 18:36:20
AMM00063 Oct 12 18:54:37 Oct 12 18:59:44
AMM00064 Oct 19 16:40:10 Oct 19 16:45:19
AMM00065 Nov 10 23:59:56 Nov 11 00:05:04
AMM00066 Nov 22 07:42:45 Nov 22 07:47:54
AMM00067 Dec 26 08:20:51 Dec 26 08:25:59
AMM00068 Feb 8 18:24:48 Feb 8 18:29:56
AMM00069 Feb 22 17:25:42 Feb 22 17:30:51
AMM00070 Apr 13 14:46:02 Apr 13 14:51:10
AMM00071 Jun 8 19:53:13 Jun 8 19:58:21
AMM00072 Jun 20 16:11:21 Jun 20 16:16:29
AMM00073 Aug 24 16:27:24 Aug 24 16:32:32
AMM00074 Aug 31 16:42:00 Aug 31 16:47:09
AMM00075 Oct 5 18:57:38 Oct 5 19:02:47
AMM00076 Oct 14 11:29:10 Oct 14 11:34:18
AMM00077 Oct 14 11:59:13 Oct 14 12:04:21
AMM00078 Oct 29 10:51:39 Oct 31 01:14:54
AMM00079 Oct 31 01:14:57 Nov 12 00:56:57
AMM00080 Dec 9 19:06:43 Dec 9 19:11:51
AMM00081 Dec 9 19:40:43 Dec 9 19:45:52
AMM00082 Dec 13 12:33:04 Dec 13 12:38:11
AMM00083 Dec 13 14:47:38 Dec 13 12:38:11
AMM00084 Dec 14 00:35:19 Dec 14 00:40:26
AMM00085 Feb 13 21:34:57 Dec 14 00:40:26
AMM00086 Feb 13 22:43:48 Dec 14 00:40:26
AMM00087 Feb 13 23:06:09 Mar 6 00:55:40
AMM00088 Mar 6 01:53:17 Mar 8 10:05:02
AMM00089 Mar 8 10:05:04 Mar 8 10:05:03
AMM00090 Aug 28 09:14:33 ***************

Log Contents

Log File: /var/opt/hparray/log/AMM00090

Found 0 records

Re: AM60Srvr showing error

Francisco Pereira — Fri, 12 Aug 2005 12:37:32 GMT

I forgot to say, but i access the array normaly.

Re: AM60Srvr showing error

Andrew Rutter — Fri, 12 Aug 2005 14:39:50 GMT

hi,

I would try a full system ioscan without the class option

#ioscan

that way you should see the controller(s) depending if its a dual controller fc60

if you dont see the controllers then stop and start the armgr/am60srvr deamons manually.

without the controllers in ioscan then the commands wont run.

then check cable connections and even change the MIB's around(the small 9pin to fc adapter on the fc60). I had a faulty MIB on one of ours and that caused it not to be detected

you are right as far as I know to use the amdsp commands
amdsp for am60srvr fc60/va's type arrays
arraydsp for hparray for m12h type arrays

Andy

Re: AM60Srvr showing error

TwoProc — Fri, 12 Aug 2005 16:42:10 GMT

Do what I did, ditch the FC60, buy a nice big set of fast SCSI cards, and hook them up directly to the SC10s. FC60's are available used for, like $3 (kidding, but just barely).

Re: AM60Srvr showing error

Tim D Fulford — Sat, 13 Aug 2005 10:42:32 GMT

arraydsp is for HP AutoRAID .. amdsp is OK for FC60..

When this happens I usually swee the AM60svr consuming 100% CPU.. I've found that stopping the /sbin/init.d/hparraymgr stop; hparmgr stop; diagnostics stop; kill off AM60svr thenrestart the above usually does the trick...

This problem I believe has vaious patches... ask HP support for help on this.

Regards

Tim