topic Re: memory mismatch in Operating System - HP-UX

memory mismatch

Jose_129 — Sat, 13 Aug 2005 00:02:03 GMT

Hello, when boot my server, display:

ATE: 08/13/2005 TIME: 04:59:35
ALERT LEVEL: 8 = Boot Possible, performance impaired

REASON FOR ALERT
SOURCE: 7 = memory
SOURCE DETAIL: 4 = SIMM or DIMM SOURCE ID: FF
PROBLEM DETAIL: 9 = mismatch

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF FLASH ON ON ON
LED State: Boot Failed. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x2000308974FF2102 0000FF00 000BFF74 - type 4 = Physical Location
0x5800388974FF2102 00006907 0D043B23 - type 11 = Timestamp 08/13/2005 04:59:35

Regards,

José

Re: memory mismatch

Yogeeraj_1 — Sat, 13 Aug 2005 00:29:57 GMT

hi,

can you tell us what happened before you started getting that error?

was it after adding new memory modules?

regards
yogeeraj

Re: memory mismatch

Jose_129 — Sat, 13 Aug 2005 00:47:55 GMT

Replace system Backplane because the server no selftest.

Regards,

Jose

Re: memory mismatch

Yogeeraj_1 — Sat, 13 Aug 2005 01:29:11 GMT

hi,
can you try to reseat them?
regards
yogeeraj

Re: memory mismatch

Devender Khatana — Sat, 13 Aug 2005 09:59:04 GMT

Hi Jose,

Which system in this one ? Is it a RP54xx ?

The reason for this seems that you have not populated the SIMMs in proper order as mentioned in the cover of the box itself. I would suggest you try to boot the system with minimal required memory installed first to eliminate other possibilities.

Also take some time to assign points to previous responses to your questions as it is your only contribution towards this forum. If you have assigned points for all your earlier responses(which is displayed in your profile), the responses also will be quick.

HTH,
Devender

Re: memory mismatch

Jose_129 — Sat, 13 Aug 2005 10:18:15 GMT

I have a new problem:

Trying Primary Boot Path
------------------------
Booting...
Failed to initialize.

ENTRY_INIT
Status = -7

00000000 FFFFFFF9 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000012 00000000 00000000 00000000 00000000
00000000 454E4841 00000000 00000000 00000000 00000000 00000000 454E4841
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000200 00000000 00000000 00000000 00000000 00000000 00000000

Failed to initialize.

Re: memory mismatch

Eknath — Sat, 13 Aug 2005 17:05:24 GMT

HI Jose,

From your recent logs it looks like primary boot device is not responding(probably hard disk is failed) Try to boot from mirror copy if you know the path or if the path is set as alternate.

Secondly, you can search for possible boot devices at ISL prompt.

Cheeers!!!
eknath

Re: memory mismatch

singvey — Sun, 14 Aug 2005 20:14:55 GMT

I had the same problem sometime ago.

1.if your memory is not inserted properly.
2.if you add new memory to your server.
3.if you should add the large capcity memory first, then the small capcity memory.
4.if your server need insert the same capcity
memory into the slot number (4a,4b,4c,4d,4e,4f).

Re: memory mismatch

Nagashankar_1 — Wed, 17 Aug 2005 09:41:54 GMT

Hi Jose,
Which Model of Server is this.

I had faced similar problem before, as rightly mentioned by others here, you can reseat the memory sticks, also check the order (0a,0b,1a,1b) as mentioned on the Server

regarding the second error, reseat the harddisk
also you can try and change the boot order ( you can get a list of boot devices with search from Main menu (BCH Menu)

-Nagashankar