topic Re: Off-line diagnostics in Operating System - HP-UX

Off-line diagnostics

Rick Burge — Mon, 19 Feb 2001 16:02:07 GMT

Re: Off-line diagnostics

Alan Riggs — Mon, 19 Feb 2001 18:00:26 GMT

Online disgnostics (?stm) does indeed have diagnostic capability and I find it indispensible in suporting production machines with stringent availability requirements. I recommend it highly. (Though it is most useful when the HP engineer is around to enter his super-secret codeword.) 87)

Re: Off-line diagnostics

paul courry — Mon, 19 Feb 2001 21:21:06 GMT

Question regarding ODE: Is there a way to either print or
save the diagnostic results. So I boot to the Support
Plus CD and start-up the ODE. I run my diagnostic and
get the results. I can look at the log, etc. But does this
info get saved off to some file somewhere so I can
access it later? Or am I destined to get a camera and
take a picture of the screen?

I would be happy to use the on-line STM tool if it actually
had some diagnostics in it.

Uh, it stands for Offline Diagnostic Environment and you are right on on how to start it up. However, think about it for a second........ you booted from a CD, HP-UX is nowhere in sight and therefore there is no way to access any of the printers attached to the system. I usually drag a serial printer over and hang it on the back of the terminal if I want copies of the test results.

The online STM tool is completely seperate from ODE. What you can do with STM though is strip the disc drives for their errors when you suspect problems.

Re: Off-line diagnostics

Rodney Hills — Mon, 19 Feb 2001 21:47:29 GMT

I ended up attaching a laptop PC to the console serial port and captured the output that way.