topic Re: OnlineDiag error message in Operating System - HP-UX

OnlineDiag error message

A.K. — Mon, 23 Sep 2002 16:06:17 GMT

Hi guys,
I have on my entire machines this software bundle
OnlineDiag B.11.00.18.09 HPUX 11.0 Support Tools Bundle, Sep 2001
When I try to go into it in SAM, I get error message:
??Client connect fail, an error occurred while trying to connect to remote system, invalid argument??
Where can I find the right patch to fix it

Thanks ,

Re: OnlineDiag error message

S.K. Chan — Mon, 23 Sep 2002 16:17:26 GMT

Not sure about the patch but first check/do a few basics steps ..
1) /etc/services
Does it has the entry ..
registrar 1712/tcp
registrar 1712/udp
2) Try to restart EMS ..
# cd /etc/opt/resmon/lbin
# ./monconfig
==> Choose "K" to kill it and then "E" to enable it.
Now try the SAM part again ..

Re: OnlineDiag error message

Tracy_5 — Mon, 23 Sep 2002 20:38:34 GMT

I don't know about a patch either, but please check the following:

1.) Check /etc/inetd.conf file and verify the following line is there
and it is uncommented:

registrar stream tcp nowait root /etc/opt/resmon/lbin/registrar /etc/opt/resmon/
lbin/registrar

2.) Check /etc/services file and verify that port 1712 is setup for
registrar.

registrar 1712/tcp
registrar 1712/udp

3.) Run inetd -c

4.) Run netstat -a |grep registrar and this should come back with:

tcp 0 0 *.registrar *.* LISTEN

5.) If it is still failing, stop and start inetd.
NOTE: sometimes inetd -c isn't enough

/sbin/init.d/inetd stop
/sbin/init.d/inetd start

Tracy

Re: OnlineDiag error message

A.K. — Tue, 24 Sep 2002 12:32:44 GMT

Thank you S.K.Chan & Tracy
I didn???t have the configuration you referred to but even when I add them nothing happened.
The problem is somewhere else I guess .
It use to work in the past and suddenly it stopped and it give the same error message on all my servers.

Re: OnlineDiag error message

LisaW — Tue, 24 Sep 2002 13:45:45 GMT

Are you able to launch STM not using Sam by
typing, cstm or mstm? If either of these go into stm without displaying any errors then your problem may be with sam and not stm.

Re: OnlineDiag error message

A.K. — Thu, 26 Sep 2002 13:10:18 GMT

Hi again
I am able to lunch stm.
when I try to disable onlinediag by using. /monconfig
I cannot its hang as enable all the time although I kill it .

Thanks,
Amir

Re: OnlineDiag error message

A.K. — Thu, 26 Sep 2002 15:29:53 GMT

I apologize but apparently I had some tasks that override this files
/etc/services & /etc/inetd.conf
Thank you all for the help my problem was solved

A.K.