topic Re: Installation Problem - Any Ideas?? in Operating System - HP-UX

Installation Problem - Any Ideas??

Henry Goverde — Tue, 08 Jan 2002 21:23:04 GMT

Hi,

I am trying to install HPUX 10.20 on a K580 server that came with 11i preinstalled.

When I boot from the 10.20 media all goes well until the "Scan system for I/O devices". After about 3 minutes of inactivity the system comes up with the message:
"I/O hardware probe timed out at path 8/0.0".
I have left the system for over 1 hour in this state before I gave up and restarted. The preinstalled 11i works fine but I need to put 10.20 on the system for development purposes.

8/0.0 is the FW SCSI on the HSC Expansion I/O card (and yes I have tried it with & without a terminator). There are no devices currently attached to this SCSI.

Than

Re: Installation Problem - Any Ideas??

Scott Van Kalken — Wed, 09 Jan 2002 03:55:24 GMT

I'd log a hardware call.

There should be no reason this should happen on a K580.

Although, I would also first check the level of PDC firmware.

Not that this should make a huge difference, but hey, never know your luck in a big city.

Scott.

Re: Installation Problem - Any Ideas??

Ravi_8 — Wed, 09 Jan 2002 05:55:55 GMT

Hi,
K-580 will support 10.2. Lodge a call with HP

Re: Installation Problem - Any Ideas??

Sanjay_6 — Wed, 09 Jan 2002 06:28:56 GMT

Hi Henry,

Look like this is a know problem on k580. The ITRC suggest you should use the 10.20 core OS cd with hp part no " B3920-13915"

Here is the link from ITRC which refers to this,

http://us-support2.external.hp.com/cki/bin/doc.pl/sid=b21c915314e3cd7662/screen=ckiDisplayDocument?docId=200000026600900

Hope this helps.

Regds

Re: Installation Problem - Any Ideas??

Sanjay_6 — Wed, 09 Jan 2002 06:29:32 GMT

Re: Installation Problem - Any Ideas??

Sanjay_6 — Wed, 09 Jan 2002 06:30:54 GMT