topic Re: Error Message during booting in Operating System - HP-UX

Error Message during booting

laifeng — Thu, 07 Oct 2004 08:42:36 GMT

Hi all ,
Some error msg was appeared on the booting screen . I can not boot normally anyway !
Pls help me !
PS: My server is A400 .

Regards

*****************SYSTEM ALERT****************
SYSTEM NAME: uninitialized
DATE: 10/07/2004 TIME:09:39:25
ALERT LEVEL: 12 = Software failure
REASON FOR ALERT
SOURCE : 1 =processor
SOURCE DETAIL : 1 = porcessor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail
LDEs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected .
Check Chassis and Console Logs for error messages .

0XA0E000C01100B000 0000000 000005E9 - type 20 = major change in system state
0X58E008C01100B000 00006809 07092719 - type 11
= Timestamp 10/07/2004 09:39:25
A: ack read of this entry - X:Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:

Re: Error Message during booting

Hazem Mahmoud_3 — Thu, 07 Oct 2004 08:48:19 GMT

I had the same problem where one of my HP-UX servers crashed in an install. It did not like that, and so it couldn't boot up as well. I figured I'd try rebooting it cleanly and that worked.
So, go into single-user mode, then reboot the system. It should boot fine after that.

-Hazem

Re: Error Message during booting

Mark Greene_1 — Thu, 07 Oct 2004 08:50:22 GMT

What changes were done to the system before this message ever appeared? It looks like possibly bad firmware. At what point in the boot process does this message display?

mark

Re: Error Message during booting

John Payne_2 — Thu, 07 Oct 2004 08:51:03 GMT

laifeng,

If the reboot doesn't bring the system up clean this time, please let us know what you were doing that needed a reboot. New patches? New application? etc.

John

Re: Error Message during booting

HGN — Thu, 07 Oct 2004 08:55:51 GMT

Hi

Did you try and do another reboot, this might fix it if there was no change donw on the system. If not there seems to be some kind of Hardware issue.

Rgds

Gopi

Re: Error Message during booting

laifeng — Thu, 07 Oct 2004 09:17:13 GMT

Dear all ,
Thanks for your rapidly reply !
Exactly , I've installed a Emulex HBA driver before I reboot the system .
The point of the time that those msg appeared is approxmitely on the booting path was found .
I don't know how to make my system boot normally .
Can you help me ?

Best Regards

Re: Error Message during booting

John Payne_2 — Thu, 07 Oct 2004 09:27:17 GMT

Is your card installed to one of the bottom 2 slots in the IO box? These slots are not available for an A400. If so, move it to the top slot or the one one the outside of the box. (Toward the middle of the machine.

Otherwise, what happens when you remove the card completely? Does the machine boot normally?

Hope it helps

John

Re: Error Message during booting

laifeng — Thu, 07 Oct 2004 09:36:23 GMT

It seems to have 3 PCI slot inside the I/O box .Whether I installed the card inside or outside the box ,it cannot boot normally anyway . But I've not tried to remove the HBA yet . I'll try it tomorrow if no better solution I know .
Thank you !

Re: Error Message during booting

Mark Greene_1 — Thu, 07 Oct 2004 10:48:42 GMT

This may seem like a silly question, but it's worth asking. Emulex makes a variety of cards. Are you certain that the card you have is specific to the model HP server?

Also, on the PC side I know with the Emulex HBAs you have to make sure that the bios on the card does not have the boot option turned on. I don't know if there is a similar setting for the HP compatible card, or not, but it's worth checking.

mark

Re: Error Message during booting

Gerhard Roets — Thu, 07 Oct 2004 23:51:09 GMT

HI Layfing

To get your system up so you can fix it again. DO the following.

Interrupt the system at BCH menu. This is hwere it prompts you to press any key in 10 seconds to interrupt the boot prompt.

1.Type "bo pri"
2.Reply yes to the quest "Interact with IPL"
3.The type "hpux /stand/vmunix.PREV "
If that variant does not work try the same procedure as boave only with the step below for the last one.
3.then type "hpux -is /stand/vmunix.PREV"

I am assuming you only recompiled your kernel once with this procedure. If you recompiled it more than once your vmunix.prev might be "dodgy" as well. Then you will have to go to more extreme measures.

Did you make an ignite tape before attempting this procedure ?

Regards
Gerhard

Re: Error Message during booting

laifeng — Wed, 13 Oct 2004 00:09:44 GMT

After I remove HBA from the system ,it boot normally !
But it is sured that HP-UX 11i is supported by LP9002L HBA ...
I've issued it to Emulex .
Thank you all for those helpful suggestions !

Regards