topic Re: Progress Database error 1124 in Operating System - HP-UX

Progress Database error 1124

C. John Soos — Thu, 26 Aug 2004 14:43:34 GMT

Hello,

We have Progress v9.1D (64 bit) databases which intermittently experience the following error:

SYSTEM ERROR: wrong dbkey in block. Found , should be (1124).

Afterwards our DBA verifies the affected DB and states data corruption has occured. The vendor (Progress) insists it is a hardware error: bad RAM, bad disks, bad O/S code, etc. The system patch level is up to March, 2004. I'm not getting any hardware EMS messages relating to failing disks or RAM (I know what those look like!).

Does anyone have any insight into the real cause, and elimination, of 1124-type errors? FYI...the O/S is HP-UX 11i and hardware is an rp5470 4-way, 16GB RAM, backend storage is EMC/Clariion CX600 SAN.

Thanks in advance,
John

Re: Progress Database error 1124

Brad Kozak — Thu, 26 Aug 2004 21:14:46 GMT

Hi John,

I hate to be the bringer of bad news, but I'm afraid Progress is correct. This error almost *always* means a hardware error -- usually disks or disk controllers. It needs to be fixed or the errors will get worse and appear with more frequency.

Search for "SYSTEM ERROR wrong dbkey in block 1124" at the following 2 locations for some reassurances that it is hardware, and *possible* solutions.

http://www.progress.com/tech_support/knowledge_center/index.ssp
click on "Search Solutions"

http://www.peg.com/search.html
tick "DBA", and untick everything else

BTW, what did Progress tech support tell you to do? One possible solution is a utility called dbrpr, but I wouldn't mess with it without consulting Progress' tech support.

HTH,

bk

Re: Progress Database error 1124

C. John Soos — Mon, 30 Aug 2004 11:06:38 GMT

Brad,

Thanks for the information and the link to the "PEG" website!

John