topic Re: Report Forums issues! [2/2] in Operating System - HP-UX

Report Forums issues! [2/2]

laurent pitoiset_1 — Fri, 11 May 2001 14:44:36 GMT

Hi all,

Please post replies to this message to let me know of the issues you experienced using the HP forums. When encountering error messages, please enclose the URL from your browser, as well as the exact date and time the error occurred.

Thanks again for all your previous feedback. It has helped us identifying and fixing problems you experienced, as well as thinking about future enhancements. Looking forward to helping you build a successful community!

Best regards,

Laurent
ITRC Forums admin.

Re: Report Forums issues! [2/2]

boley janowski — Fri, 11 May 2001 16:02:37 GMT

for the last week, at this same time frame i get "Done, but with errors" and cant load the page, for about 20 minutes. You asked for the url, but it was taking me to the page i wanted it just couldn't display it. I had initially thought it was a browser problem, but it happen every day at the same time, im sure this is a increase # of user type of problem.

Re: Report Forums issues! [2/2]

Pedro Sousa — Fri, 11 May 2001 16:18:47 GMT

Hi Laurent,
here is another error:
Error processing SSI file '/cm/FamilyHomeContent/1,1152,LoggedIn!117,00.html'
URL: http://forums.itrc.hp.com/cm/FamilyHome/1,1148,117,00.html

18:18pm PST
regards

Re: Report Forums issues! [2/2]

Carlos Fernandez Riera — Fri, 11 May 2001 19:07:08 GMT

Hola:

When i reply firt time in a session, i must login.. OK, but now my profile is always showed. Two buttons reset, modify ???.

Back, back. and reply again.

Login into Europe server.

Re: Report Forums issues! [2/2]

paul courry — Sun, 13 May 2001 03:11:36 GMT

You have a cockroach the size of a volkswagen in the forum. I posted the last message to the URL below on Friday afternoon

http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0xb4aaee3e323bd5118fef0090279cd0f9,00.html

It cut the message short and replaced my text with a couple of bogus links.

Re: Report Forums issues! [2/2]

paul courry — Sun, 13 May 2001 03:30:54 GMT

This is bug #2 for the night. A whole reply to Ricardo is MIA and yes I remember the contents quite clearly and I got the usual message saying "yep we got the post"

http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0xf3a2ee3e323bd5118fef0090279cd0f9,00.html

Re: Report Forums issues! [2/2]

eran maor — Sun, 13 May 2001 06:46:49 GMT

Hi Laurent,

sometime when i m trying to do a login i get
error 131 but after i m closing the brower and tring a few times i can get inside

this problem acour only a few times

Re: Report Forums issues! [2/2]

KapilRaj — Sun, 13 May 2001 10:28:22 GMT

Is the site very slow ?. I experience it many times. I hv to wait for minutes. Is it b'cause i am in Asia-Pacific ?

kaps

Re: Report Forums issues! [2/2]

Patrick Wallek — Sun, 13 May 2001 14:43:23 GMT

Laurent,

It has been quite a chore to get logged in today. If I just went to forums.itrc.hp.com and clicked on the login link, then I got the error message below (this happened last night, and this morning - approx. 10:30 CT):

*******************
Could Not Open URL

The URL you requested,

/login/bin/doc.pl/forward/screen=loginServiceLoginForm/sid=null?TargetPage=http%3A//forums.itrc.hp.com/cm/,
does not exist
or is not retrievable at this HP IT Resource Center Web site.

(Error HTTP_404)
********************

Where it references 'this HP IT Resource Center Web site' it was a link to us-support3.external.hp.com. I have had problem in the past getting logged in when going to that particular server.

What I finally had to do so I could get logged in to post is go to itresourcecenter.hp.com and then click on login and then click on forums from there.

Re: Report Forums issues! [2/2]

boley janowski — Sun, 13 May 2001 16:39:57 GMT

Thanks Patrick!!!

I had the same problem as Patrick, and tried for about an hour to get loged in, even from the forum listing I was unable to login, but I was able to look at what was posted and thanks to Patrick providing the link, I was able to login. I tried numerous avenues as well including going to hp.com and tring to get loged in from there.

Re: Report Forums issues! [2/2]

James R. Ferguson — Mon, 14 May 2001 12:22:57 GMT

Hi Laurent:

The inability to connect to the Forum via various links happened to me last week during shortly after the unscheduled downtime you had, hence I didn't think too much of it. Apparently, other people have had the problem since then. Here's a separate post from a little while ago describing the same:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x3290e7613948d5118fef0090279cd0f9,00.html

Regards!

...JRF...

Re: Report Forums issues! [2/2]

A. Clay Stephenson — Mon, 14 May 2001 13:18:14 GMT

Hi Laurent,

I have been intermittantly seeing:

< ... cut by Forums administrator>

Error processing SSI file '/cm/FamilyHomeContent/1,1152,unknown!117,00.html'

Re: Report Forums issues! [2/2]

Charles Holland — Mon, 14 May 2001 13:21:05 GMT

We originally complained to our ASE 5 months ago regarind the slowness of getting into ITRC.
our original link was to http://us-support.external.hp.com, we were advised that this address would bypass the redirector that would take us to the best available server. We were advised and did change it to http://itrc.hp.com. This proved to be fruitless. Today I clicked on the IE (ver 5.5) icon and it took 3 and a half minutes, with the progress bar starting over 6 times to come up with the following address..

http://home2.itrc.hp.com/hm/1,,,00.html

and the main window had

The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

--------------------------------------------------------------------------------

Please try the following:

If you typed the page address in the Address bar, make sure that it is spelled correctly.

Open the home2.itrc.hp.com home page, and then look for links to the information you want.
Click the Back button to try another link.
Click Search to look for information on the Internet.

HTTP 404 - File not found
Internet Explorer

Glad (?) to hear that we aren't the only ones to be having this problem.

Re: Report Forums issues! [2/2]

Kevin Wright — Mon, 14 May 2001 15:06:18 GMT

last week I received several SSI errors. And the site seems very slow to me too.

Re: Report Forums issues! [2/2]

A. Clay Stephenson — Mon, 14 May 2001 17:11:52 GMT

Got this message about 10 times over a period of approximately 45 minutes:
You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

--------------------------------------------------------------------------------

If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the forums.itrc.hp.com home page.

You can click Search to look for information on the Internet.

HTTP Error 403 - Forbidden
Internet Explorer

Re: Report Forums issues! [2/2]

Mark Vollmers — Mon, 14 May 2001 19:08:54 GMT

About an hour ago, the page slowed way down. It takes several minutes to load up the main page, and is slow opening threads as well, although that is faster than the main page.

Mark

Re: Report Forums issues! [2/2]

Darrell Allen — Wed, 16 May 2001 14:34:25 GMT

Today I've been getting IE's "The page cannot be display page" about 25-30% of the times I've bounced around threads.

Re: Report Forums issues! [2/2]

f. halili — Wed, 16 May 2001 19:27:07 GMT

I don't now if this is the procedure.... but when I am in the forums ( looged in ) then I go to let's say knowledge base, I am asked to login again.

- fnhalili

Re: Report Forums issues! [2/2]

Rob Smith — Wed, 16 May 2001 19:37:46 GMT

Hi, this is a different one. There is some maniac named, "love," posting questions from a test prep book and looking for the answers. This has been going on all day and it borders on spam. Thanks.

Rob

Re: Report Forums issues! [2/2]

Mark Vollmers — Thu, 17 May 2001 16:08:41 GMT

Couldn't log in for several hours this morning. Looked like the entire forums area was down (profile, posts, etc). I could go to the hp site (which was slow, btw), but I would get server not responding errors when I tried to go to the forums, my profile, and a shortcut straight to the forums.

Mark