topic Re: Problem with HP-UX in Operating System - HP-UX

Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 08:10:41 GMT

Hello admin,
i have a serious problem with installation of HP-UX 11.03.
When i turn on the machine, i read this:
CC: System ID does not match CC stored system ID What does it means ?

After this message, i proceed with installation
and, when the machine finished, i read a new errore message like: (after 4-5 minutes)
CC: Deadman timer expired ; system restart option not select.

I have a DNCP 400-CO platform with flashcard.

Someone can suggest me something?

Thanks in advance.

To my knowledge, there is no version of HP-UX known as 11.03
Also, the system type you quote does not seem to be an HP-UX server, unless it is maybe an Apollo system
Could you be more precise regarding your problem?
--------------------------------------------------------------------------------
DNCP - 400 CO? That's a Lucent box for Telecom
applications (Call routing, 800 # services, etc.)
I believe it runs a version of HP-UX, but I imagine
there are some significant differences.

Your best bet is probably the vendor (if not Lucent)
or Lucent themselves.

Jon
---------------------------------------------

Thanks for the answer, anyway the problem is not solved. Now i try to install HP-UX version 32 bit and i take note if there are some errors. If the installation works fine, i repeat the installation of HP-UX 11-00 64bits.

I try to explain better my problem.

I have 8 empty hard drive and two flashcard on my DNCP-CO 400. I wuold like to install HP-UX Extension Pack 9905 HP-UX Install and Core OS Software, 64bit (this is the exact title of cd)
Before this, i must install Lucent-Fault-Tolerant Services Software, 64bit.

1) When i turn on my dncp, i read :
CC: System ID does not match CC stored system ID
2) I continue with installation: i choose manual boot and i select the bay that contains the flashcard.
3) Ok, now the system is installated and the flashcard contain the correct information for booting. -rebooting-
4) When the machine try to go up, after 4-5 minutes, i read this message:
CC: Deadman timer expired ; system restart option not select. and the system don't start.

Can we suggest something?
Thanks to all

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 08:22:06 GMT

I wasn't aware that the Lucent platform supported 64-bit OS yet, but in any case, you should be installing everything from Lucent, i.e. the Fault Tolerant software as well the OS software should be from Lucent. Don't try to install the OS from HP CDs as they will probably not work.

As for the error, it sounds like the first stage loader is trying to find something, but cannot for some reason. You mentioned that you don't have any internal disks, so I'm assuming that all your disks are on an external cabinet? If so, check the CONF file on your flash card and make sure you have references to the external cabinet, i.e. lsm entries.

-Santosh

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 08:40:10 GMT

Well Santos,
the CONF on the flash card is ok. Do you know how to save a new file in flash card, for example, called CONF_FIRST ?
Thank you

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 08:50:25 GMT

I would imagine that flifcp could do what you're asking, i.e.

flifcp conf_first /dev/rflash/c?a?d?:CONF_FIRST

Getting back to your previous problem, how far does the boot get before getting the deadman timer?

-Santosh

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 09:05:24 GMT

Thanks Santosh,
now i try to re-install HP-UX 11.00 (32 bit version) and take note if there are some equals errors.
After this try, i re-install the new version of HP-UX 64 bit
For answer to your question, how far does the boot get..., 4-5 minutes.

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 09:36:05 GMT

Ok, i have installed HP-UX 11.00 (32-bit version). It works fine, so this is not an hardware problem...
Now i re-try the installation of HP-UX 64 bit, using only one disk...(only for see if it boot)

Fabrizio

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 09:43:30 GMT

Good luck...also keep me posted as to your findings...like I said, I was unaware that Lucent's platform supported 64-bits. I know this was something they were working on but didn't know it was already available.

-Santosh

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 11:13:38 GMT

Hi Santosh,
i try to verify something hardware part in HP-UX 11.00 (32bit) and i see some errors.

# ftsmaint ls |grep -i error
d84004 12/0/4 Tray0 Fan 0 ERROR - - Offline DskFA 1
d84004 12/0/5 Tray0 Fan 1 ERROR - - Offline DskFA 1
d84004 12/0/6 Tray0 Fan 2 ERROR - - Offline DskFA 1
d84004 12/0/7 Tray1 Fan 0 ERROR - - Offline DskFA 1
d84004 12/0/8 Tray1 Fan 1 ERROR - - Offline DskFA 1
d84004 12/0/9 Tray1 Fan 2 ERROR - - Offline DskFA 1

The error DskFA ..than i wuoldn' like that for this reason, HP-UX 64bit are not able to install on this machine. (I don't think so, but i'm not sure because this error appears on other machine that works fine whit 32 bit version of HP)
The file /etc/rc.log is ok like the others file *.log.

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 11:23:15 GMT

Sounds like the fans on the disk trays are failing...try reseating them. Also check the power supply and make sure that's okay. This is a DNCP 429 machine right? I'll go check my machine to get more details. If none of this works, you might want to contact Lucent about these errors.

-Santosh

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 11:43:59 GMT

This is a DNCP 400-CO.
I try to disable and re-enable they, but isn't possible...

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 12:07:00 GMT

I meant by phyiscally taking it out and then putting it back in.

-Santosh

Re: Problem with HP-UX

melvyn burnard — Fri, 12 Oct 2001 12:31:12 GMT

As this appears to be a "special" from Lucent, I woul drecommend you contact them directly in the future to ensure you get their assistance.
"specials" often have some very weird and wonderful things in them...

Re: Problem with HP-UX

Santosh Nair_1 — Fri, 12 Oct 2001 12:37:54 GMT

Believe me, they don't get much weirder than Lucent :-)

-Santosh

Re: Problem with HP-UX

Dario_4 — Fri, 12 Oct 2001 13:18:11 GMT

It doesn't works...
I try to find the rc.log but it doesn't exist.
I follow your suggest that remove and re-install physically the disc, but there aren't good news...
I check into flashcard if is all ok and, in my point of view is all ok.
I have try the "Run from recovery shell" command...without any good result.

If you needed there is some information about the boot:

ISL: hit any key to enter manual boot, else wait for auto boot
BOOT
:disc(14/0/0.0.0;0)/stand/vmunix
854835 + 3972488 + 1878545 start 0x33bdca0
(after 5 minutes)
CC:deadman timer expired; system restart option not select