topic Re: System Panic in Operating System - HP-UX

System Panic

Gregory Thomas — Mon, 21 Oct 2002 12:37:05 GMT

I'm getting a system panic with the following message (on our 11.0 system): "alloc_from_pool: no I/O message frames".
I can only find patches, etc. for 10.20 systems.
Any ideas?
Thanks....Jim

Re: System Panic

Jean-Louis Phelix — Mon, 21 Oct 2002 12:43:28 GMT

Hello,

Perhaps there is no need for a patch ... This kind of panic could also be the consequence of a hardware problem. Did you look at your OLD syslog or did you find any HW error in diags ?

Regards,

Jean-Louis.

Re: System Panic

BFA6 — Mon, 21 Oct 2002 12:43:49 GMT

Hi Jim,

I'd be tempted to log a support call with HP, and get them to have a look at it.

Regards,

Hilary

Re: System Panic

Paula J Frazer-Campbell — Mon, 21 Oct 2002 13:25:54 GMT

Jim

I far as i can find it might be related power up sequence, ensure that all devices are powered up and in a steady state before bringing the server up.

e.g. FC10 power up and allow each disk to be interogated (disk lights will show this) - Jamaica units are the same.

Just an idea.

Paula

Re: System Panic

S.K. Chan — Mon, 21 Oct 2002 13:40:51 GMT

There no such patch for 11.x. For 10.20 the patch is PHKL_12568. Where does this error shows up ? In diagnostics or in syslog file ? From my experience this error is usually accompanied by some kind of IO error related to SCSI. Check /var/adm/syslog/syslog.log file to make sure you did not see any SCSI related error. Post any additional error info if you see one.

Re: System Panic

melvyn burnard — Mon, 21 Oct 2002 13:55:19 GMT

hmm, the message seems as though it may be incomplete. does it not show any driver name?
Anyway, I believe you may need to look at PHKL_26452
be aware of it'dependencies.

( SR: [8606225743/STARS-ACTIVE/English] CR:JAGad94816 )
System panics with the following stack trace when an odd
byte aligned buffer, or greater than 64K-1 byte, read/write
request is issued to a raw disk device connected to an HP
Precision Bus fast-wide SCSI interface.

panic+0x14
invade_other_pools+0xb0
alloc_from_pool+0x80
io_send+0x58
d30_power_on_reply+0x8c
disc30+0x4ec
io_send+0x2a8
s3_send_power_on_req+0x3c
s3_pass_power_on+0x240
scsi3+0x364
io_send+0x124

Re: System Panic

Helen French — Mon, 21 Oct 2002 14:14:47 GMT

This error normally comes in 10.20 and the issue has been fixed in 11.0 release. Update your system with latest 11.0 patch bundle. Also check for these patches in the 11.0 system and install it - PHKL_15955, PHKL_21381 etc. A reboot will be needed after the installation.