topic Re: Jet Admin Printer message in Operating System - HP-UX

Jet Admin Printer message

John M. Fritsch — Thu, 24 Oct 2002 13:13:42 GMT

When I try to add a printer using the JetAdmin tool I get the following message

!! Cannot shut down the spooler with lpshut !!
Having tried for 5 times. Please shut down the spooler from
the command line, then re-run this configuration.

What should I do?

Re: Jet Admin Printer message

A. Clay Stephenson — Thu, 24 Oct 2002 13:17:06 GMT

It's telling you to run lpshut from the command line.
If this fails, you should kill lpsched and then look in /var/spool/lp for FIFO,SCHEDLOCK, and/or CLD_FIFO. If any of these are present remove them.

Should you need to restart the spooler, the command is lpsched.

Re: Jet Admin Printer message

Ken Hubnik_2 — Thu, 24 Oct 2002 13:17:13 GMT

Try running lpshut from the command line or make sure nothing is printing with lpstat command and kill lpsched process and restart spooler.

Re: Jet Admin Printer message

MANOJ SRIVASTAVA — Thu, 24 Oct 2002 13:44:21 GMT

ALso you do a ps -aef | grep lp and close all the porcess if the lpshut fails .and then restart using lpsched.

Manoj Srivastava

Re: Jet Admin Printer message

Tom Danzig — Thu, 24 Oct 2002 13:44:39 GMT

Are you running JetAdmin as root?

Re: Jet Admin Printer message

Pete Randall — Thu, 24 Oct 2002 13:46:12 GMT

I've had instances where lpshut would not work but I was able to cycle the scheduler with and /sbin/init.d/lp stop and /sbin/init.d/lp start.

Pete

Re: Jet Admin Printer message

Bill Hassell — Thu, 24 Oct 2002 14:22:11 GMT

This is no different than running lpshut and it truly does not shutdown lpsched. The reason is simple: one or more of the lpsched processes cannot be terminated, usually due to a network or datacom issue. Use this command to find all the broken lpsched processes:

ps -fulp

Then kill each one with -15, and if that doesn't get them all, use kill -9. Make a note about the printer names that had problems--they caused the issue. Now run jetadmin and you'll be fine.