topic Re: Please Report Forums Issues - February 2002! in Operating System - HP-UX

Please Report Forums Issues - February 2002!

Kimberly Ann — Sat, 02 Feb 2002 05:17:34 GMT

Hi Everybody,

As we enter into the second month of 2002, I'd like to ask you to report any issues you encounter while using the ITRC Forums during the month of February.

As this is an ongoing thread, all the feedback from the previous months has been documented.

If reporting operating errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x09cca2db8513d6118ff40090279cd0f9,00.html

Thanks go to those of you for your past feedback!

Best regards,
Dan
ITRC Forums Manager

Re: Please Report Forums Issues - February 2002!

James R. Ferguson — Sat, 02 Feb 2002 16:05:00 GMT

Hi Dan & Jeff:

Instead of a problem report, here's a "Thanks!" for the recent *improvements* in the search engine(s) and the overall performance of the Forum. The site has shown a much more consistent, faster response time than I've seen it in a very long time.

With my warmest regards!

...JRF...

Re: Please Report Forums Issues - February 2002!

James R. Ferguson — Mon, 04 Feb 2002 20:19:51 GMT

...pop to top-of-stack...because everybody thinks it's still January! ;-)

Re: Please Report Forums Issues - February 2002!

Kimberly Ann — Mon, 04 Feb 2002 22:01:15 GMT

Hi Jim,

Thanks for the reply and the "re-positioning" of the thread. The developers and the support teams have really been working hard to make this continue to be the best forums site available. Their hard work is showing.

Keep up the great contributions!a

Regards,
Dan

Re: Please Report Forums Issues - February 2002!

Steven Sim Kok Leong — Wed, 06 Feb 2002 17:10:40 GMT

Hi Dan,

I was just trying to access

IT resource center forums > hp-ux

http://forums.itrc.hp.com/cm/FamilyHome/1,,117,00.html

and I can only see one posting unlike 5 mins ago when I can see the usual long list of postings.

IT resource center forums > hp-ux > general

lists out fine for me.

For your notice. Regards.

Steven Sim Kok Leong

Re: Please Report Forums Issues - February 2002!

Steven Sim Kok Leong — Wed, 06 Feb 2002 17:13:01 GMT

Hi Dan,

It appears to be back to normal. Perhaps I happen to access the page while postings on the pages were being shuffled and "pushed" to the back.

Regards.

Steven Sim Kok Leong

Re: Please Report Forums Issues - February 2002!

Mark van Hassel — Wed, 06 Feb 2002 17:23:44 GMT

Hi,

I do sometimes get the message "not logged on" when I want to reply to a thread (when I am logged on). I do not know the exact message, but I will put it in next time it happens.

Re: Please Report Forums Issues - February 2002!

harry d brown jr — Wed, 06 Feb 2002 17:28:08 GMT

JR - what do you mean it's not january? You mean I have to go into february? Just my dumb luck ;-)

Dan, the site kicks butt, and you and your people are doing a great job! One thing I would like to see is when you move a message, change the category to "moved to xxxxx". Tell the people to keep up the great work!!!!

live free or die
harry

Re: Please Report Forums Issues - February 2002!

John Payne_2 — Wed, 06 Feb 2002 18:27:21 GMT

Dan,
Last month there was a post asking about the daily emails not coming from the forums. You said they we working on it. Is there any update on when the emails are coming back? My boss kepps pestering me to ask...

Thanks
John

Re: Please Report Forums Issues - February 2002!

Kimberly Ann — Wed, 06 Feb 2002 18:37:52 GMT

Hi John,

Regarding the daily emails -- I met with the lead of the developer team yesterday, and I'm meeting with them again today. The issue is on top of the list -- not sure what is involved to get the fix done, so I can't comment on an ETA, but I can tell you it is foremost in our mind to get it resolved. Please let your boss know we are working on it, and I'll keep you abreast of the progress.

Thanks for asking!

Regards,
Dan

PS:

Harry d Brown: thanks for the suggestion, this is something I would like upgraded to take us to the actual message!

Mark VH: appreciate the feedback -- an error message or page capture would help, thanks.

Re: Please Report Forums Issues - February 2002!

John Payne_2 — Wed, 06 Feb 2002 18:47:47 GMT

Dan,

That'll keep him off my back about it, at least. Thanks

John

Re: Please Report Forums Issues - February 2002!

Richard Darling — Wed, 06 Feb 2002 21:00:03 GMT

Hi Dan,
I am not receiving any notification when someone posts to a thread I have requested notification on...thanks.
Richard Darling

Re: Please Report Forums Issues - February 2002!

Darrell Allen — Wed, 06 Feb 2002 21:53:52 GMT

Cool! The new headgear is neat. We just lost 5 from the ranks of the Royalty but gained 5 Pharoahs! And by the opening ceremony Friday, we may well have our first Olympian! What timing!

Darrell

Re: Please Report Forums Issues - February 2002!

Michael Tully — Wed, 06 Feb 2002 22:05:18 GMT

New hair???

Congrats on the new wigs!!

The crowns were looking terribly boring on some of the guys anyway...

Well done

-Michael

Re: Please Report Forums Issues - February 2002!

Patrick Wallek — Wed, 06 Feb 2002 23:06:56 GMT

Great job on the new head gear Dan and team. It's good to see that things have finally, hopefully, slowed down enough from other problems that you were able to something as innocuous as this.

Hmmm.....I've always wondered what a pharoah felt like. Now on to the next hat......

Re: Please Report Forums Issues - February 2002!

Kenny Chau — Thu, 07 Feb 2002 03:31:21 GMT

The new hats are execellent.

Great jobs. Well done.

Regards,
Kenny.

Re: Please Report Forums Issues - February 2002!

Graham Cameron_1 — Thu, 07 Feb 2002 14:38:15 GMT

Emails have been very erratic since December.
I used to get 1 per day to notify me of New HP Forum discussions.
In December I got 2, in January I got 4, and today I got one for the first time in Feb. Trouble is I got the email 4 times.

Re: Please Report Forums Issues - February 2002!

Kimberly Ann — Thu, 07 Feb 2002 16:34:34 GMT

Hi Graham and Darrell,

Thanks for your message regarding the daily forums email updates. For over the past 8 weeks, we have been experiencing trouble with the delivery system, and the subscription level has grown to a high level.

I've been working with our developer team to see what can be done, and they are working on the system now. We hope to have it corrected soon so the daily emails may resume. Please accept my apologies. I appreciate your patience while this is resolved.

Thanks again,
Dan
Forums Manager

Re: Please Report Forums Issues - February 2002!

Patrick Wallek — Thu, 07 Feb 2002 19:24:48 GMT

Dan,

About 5 minutes ago (approx. 13:22 Central time) I received:

Error processing SSI file '/cm/FamilyHomeContent/1,11868,LoggedIn!117,00.html'

While trying to refresh the HP-UX family page.

First one of those in a long time.

Patrick

Re: Please Report Forums Issues - February 2002!

Wodisch — Thu, 07 Feb 2002 19:31:16 GMT

Hello Dan,

just to tell something positive: to me it seems that the e-mails to "notify" about individual threads have been working all the time (and still do), but the "daily" or "weekly" list of interesting threads are not sent any more (well, I do not miss them, anyway) for some weeks or even months.

And except for a little slow-down in responsetime now and then, everything is fine for me!

Thanks a lot,
Wodisch