topic Re: cdrom communication error in Operating System - HP-UX

cdrom communication error

Josh_13 — Thu, 21 Feb 2002 16:44:48 GMT

i'm trying to patch an hpux 10.20 system but after analysing the scripts for a bit it tells me it has a communication error... with it's own cdrom drive. the drive itself seems to work fine. i have installed from the cdrom drive in the past. does anyone have any suggestions on how to get this to work?

thanx in advance
-Josh

Re: cdrom communication error

Helen French — Thu, 21 Feb 2002 16:49:46 GMT

Hi Josh,

Can you post the error message ?

Check this out for some possible try:

http://us-support.external.hp.com/cki/bin/doc.pl/sid=54d0f07210a2e558d3/screen=ckiDisplayDocument?docId=200000024631715

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Thu, 21 Feb 2002 17:52:10 GMT

Re: cdrom communication error

D. Jackson_1 — Thu, 21 Feb 2002 17:56:28 GMT

You may want to cycle swagentd.

As root issue - #swagentd -r

HTH

Re: cdrom communication error

Helen French — Thu, 21 Feb 2002 18:03:26 GMT

Hi Josh,

Did you check my first link ? It refers to the same type of error. Check for any automount file systems and then restart your swagentd.

Also see another link:

http://us-support2.external.hp.com/cki/bin/doc.pl/sid=cd5527b81a2023ac2c/screen=ckiDisplayDocument?docId=200000051808640

HTH,
Shiju

Re: cdrom communication error

Sanjay_6 — Thu, 21 Feb 2002 18:25:57 GMT

Hi Josh,

Try this link,

http://us-support3.external.hp.com/cki/bin/doc.pl/sid=5e08155e06240ffb0d/screen=ckiDisplayDocument?docId=200000056493292

Hope this helps.

Regds

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 19:15:12 GMT

those all dealwith rpc errors and setting the agents to max on timeout. that was the first thing we tried thinking it might be using loopback since the cdrom drive is physically on the machince, but that did nothing.

Re: cdrom communication error

Helen French — Fri, 22 Feb 2002 19:20:04 GMT

Hi Josh,

One options is to copy the depot from the CD to a local directory and start install from that. Register the new depot if needed.

Also check the SD patch level of your system, apply the latest (december 2001) patches.

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 19:45:04 GMT

Shiju Wilson

February 22, 2002 19:20 PM GMT

--------------------------------------------------------------------------------
Hi Josh,

One options is to copy the depot from the CD to a local directory and start install from that. Register the new depot if needed.

Also check the SD patch level of your system, apply the latest (december 2001) patches.

HTH,
Shiju
--------------------------------------------------------------------------------
that's what i decided to try. i tared it and had it untar into a subdirectory of opt last night after i left.

unfortunatley the latestpatch disk i have is june 2001. i was told to get it up to that patch level and then see what i can get from the hp site

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 19:56:56 GMT

and now time for the bad news.

it just got the same error using sam when i tried to install from the /opt/tmp/ directoy i made to store the depot in.

does anyone have any suggestions as to what can be done to stop this?

Re: cdrom communication error

harry d brown jr — Fri, 22 Feb 2002 20:06:31 GMT

Josh,

try using swinstall interactively. If you have, sorry.

live free or die
harry

Re: cdrom communication error

Helen French — Fri, 22 Feb 2002 20:14:36 GMT

Josh,

Another thing is to make sure that your network is working fine. Normally when you invoke any SD-UX commands, it will check for the network and will give error if anything wrong. Try doing an swlist, swverify or swconfig !

Also, try downloading a patch from the HP site and install it. By doing this you can eliminate the problem with either SD-UX or your depot files !

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 20:29:19 GMT

ok. one question about downloading form the site, can i jump straightot the december releases or not? i knew the computer was unused for a while, but found out between the last post and this one that it was out of commision for about 2 years. n one is even sure if the y2k patches were put on. the last time it was used before it was resurrected was early 1999

-Josh

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 20:32:30 GMT

harry d brown jr

February 22, 2002 20:06 PM GMT [ 6 pts ]

--------------------------------------------------------------------------------
Josh,

try using swinstall interactively. If you have, sorry.

live free or die
harry
--------------------------------------------------------------------------------
i've tried it going through SAM, but not directly. would that make a difference?

note: rpc agent timeout is set to 7 days, and rpc timeouts are set to max.

Re: cdrom communication error

Helen French — Fri, 22 Feb 2002 20:44:53 GMT

Hi Josh,

You can install the latest one. All support plus software is cumulative and completely replaces any previous releases. However, you can check for the Y2K patches seperately.

But for sorting out your original swinstall error, you can just donwload an individual patch and try.

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 21:04:05 GMT

Shiju Wilson : is there a way to browse the patches/bundles? i keep gettng results of "patch not found" when trying to bring up the bundles via the search function

Re: cdrom communication error

Helen French — Fri, 22 Feb 2002 21:10:26 GMT

Josh,

Try this:

http://us-support3.external.hp.com/wpsl/bin/doc.pl/screen=wpslSrchSetHelp/sid=d8915a660e483d72e3

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 21:17:37 GMT

Shiju : i decided to test by seing what happens when i try the hardware critical patches, the log file starts with telling me i have patches on there and the goes to eorror and ends with saying only to passed without a problem

Re: cdrom communication error

Helen French — Fri, 22 Feb 2002 21:29:15 GMT

Josh,

The question was not very clear (?) Can you explain little more ?

Your basic target is to eliminate the error on either SD-UX or the depot, rt?

HTH,
Shiju

Re: cdrom communication error

Josh_13 — Fri, 22 Feb 2002 21:39:01 GMT

ack. i don't like this keyboard much, i seem to have many more typos when using it.

i was testing to see if it was the depot by trying to run the hardware critical set.
turns out it runs, but only one has no problems. the rest all seem to have the same problem: option -f and -n are not supported for df.

turns out the other hpux system has a df that is about a year older and a 1.5 megs smaller that supports it. we've copied that over and are going to temporarily replace the one on hal with that (the one that was here will be named old.df).
anyone know why a newer version of df might have lost those options that are obviously used by the pre-install scripts?
should we bother keeping the old-to-hal df one at all if it works with the new-to-hal df?