topic Re: ems problem in Operating System - HP-UX

ems problem

justin berkman — Wed, 20 Nov 2002 17:03:45 GMT

hi guys
i have a priority problem
from A class machine .
in syslog.log i see the
below error :

Nov 20 15:25:19 EMS [2523]: ------ EMS Event Notification ------ Value:
"SERIOUS (4)" for Resource:
"/system/events/core_hw/core_hw" (Threshol
d: >= " 3") Execute the following command to obtain event details: /opt/
resmon/bin/resdata -R 165347330 -r /system/events/core_hw/core_hw -n 165347329
-a

the firmware of my GSP is
c0.02.02

can i resolve this problem?

thanks

Re: ems problem

Stefan Farrelly — Wed, 20 Nov 2002 17:04:17 GMT

you need to execute the command is displayed (/opt/resmon/bin/resdata -R .....) to get more details first.

Re: ems problem

Patrick Wallek — Wed, 20 Nov 2002 17:04:36 GMT

What is the output of the command that it tells you to execute? What is it reporting about the core_hw?

Re: ems problem

S.K. Chan — Wed, 20 Nov 2002 17:11:40 GMT

Post the output of ..
# /opt/resmon/bin/resdata -R 165347330 -r /system/events/core_hw/core_hw -n 165347329 -a

Re: ems problem

justin berkman — Thu, 21 Nov 2002 08:42:34 GMT

hi guys

this is the output of
command :

-->
/opt/resmon/bin/resdata -R 165347330 -r /system/events/core_hw/core_hw -n 165347329 -a

the version of system operation hp-ux installed
on this machine is the
11.11 .

Re: ems problem

Karamanolis Nikos — Thu, 21 Nov 2002 09:07:11 GMT

Hi,

is your GSP responding? Did you make any of those tests recommended by the output of this command?

We had the same problem on a customers N class machine, which turn out to be nothing at all.
HP upgraded GSP firmware version to A.01.10 and we haven't seen the message again.

BTW, to find out if GSP is responding and/or what version of GSP you have (I think that C0.02.02 is not a GSP version) while you are on the console (login or command prompt) type CTRL-B, you get the GSP login and password, enter them (if they exist) and you get the GSP prompt. Type HE (hit enter) and there you have GSP HElp menu (with GSP version on the first line).
Type "q" to quit help menu and then "co" to return to console prompt....

Re: ems problem

justin berkman — Thu, 21 Nov 2002 15:46:53 GMT

hi guys

the gsp firmware is c0.02.02 .

my machine is a A-CLASS

can i resolve this problem?

thanks

Re: ems problem

Carlos Fernandez Riera — Thu, 21 Nov 2002 16:02:01 GMT

you must reset GSP. Three ways:

1- Push reset button on GSP card
2- Try Karamanolis reply.
3- stty +ResetGSP < GSPdiag1 # see man stty.

Re: ems problem

Stefan Stechemesser — Thu, 21 Nov 2002 16:21:48 GMT

Jimmy,

take a look at the file /var/opt/resmon/log/event.log.
All EMS error messages are logged in full text to this file. Search for the same date as in the syslog error message.
The dm_core_hw monitor is responsible for decoding GSP error logs (GSP hang is most common, but may also be a failed Power Supply, Fan, correctable memory or processor failure etc.).

Best regards

Stefan Stechemesser