topic Re: Itanium in Operating System - HP-UX

Itanium

Veron Le — Mon, 20 Jan 2003 04:45:22 GMT

Hi,

It freeze at this point:

fs0:\> ll
Directory of: fs0:
08/09/02 10:11a 2,048 EFI
08/09/02 10:11a 419,545 INSTALL.EFI
08/09/02 10:11a 16 AUTO
08/09/02 10:11a 361 STARTUP.NSH
3 File(s) 419,922 bytes
1 Dir(s)

fs0:\> startup.nsh
startup.nsh> echo -off

Welcome to HP-UX Install Media

The following edd30 command is not provided on all models but is
required on some. If a `'edd30' not found` error message is seen,
it can be safely ignored.
'edd30' not found
Exit status code: Invalid Parameter

(c) Copyright 1990-2002, Hewlett Packard Company.
All rights reserved

HP-UX Boot Loader for IA64 Revision 1.713

Press Any Key to interrupt Autoboot
AUTO ==> boot :IINSTALL
Seconds left till autoboot - 0
AUTOBOOTING...
AUTO BOOT> boot :IINSTALL
> System Memory = 2041 MB
loading section 0
........................................ (complete)
loading section 1
...... (complete)
loading symbol table
loading ram disk file (:IINSTALLFS).
............................................
(complete)
Launching :IINSTALL
SIZE: Text:20176K + Data:2798K + BSS:2496K = Total:25471K

And could not run anymore.

Pls show me why?

Re: Itanium

Ravi_8 — Mon, 20 Jan 2003 06:53:18 GMT

Hi,

why don't you ask HP for help.
This could be problem with hardware or software. I haven't worked on Itanium system yet.

Re: Itanium

Dietmar Konermann — Mon, 20 Jan 2003 08:39:26 GMT

What about your old thread???
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x13aaafe90f1cd71190050090279cd0f9,00.html

Re: Itanium

Veron Le — Mon, 20 Jan 2003 08:52:37 GMT

Hi,

That's all correct on my server. But i couldn't install, I still met the same probs.

Pls give me more solutions.

Thks.Trung

Re: Itanium

Dietmar Konermann — Mon, 20 Jan 2003 09:02:49 GMT

In this case you should give this information in the original thread. There are people who invested time to answer your questions and they are interested in some feedback, believe me.

However, if all that config stuff is ruled out, you should go ahead and log a hardware call with your local response center.

Best regards...
Dietmar.

Re: Itanium

Robert-Jan Goossens — Mon, 20 Jan 2003 09:08:36 GMT

Agree with Dietmar,

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x46aaafe90f1cd71190050090279cd0f9,00.html

Kind regards,

Robert/jan.

Re: Itanium

Veron Le — Mon, 20 Jan 2003 09:24:23 GMT

Hi,

I agree that, I am sorry for dublicating info.

I tried on another sever and got the same thing. So I dont think HW prob.

I attached a booting procedure I made.

Thanks for your support
Trung

Re: Itanium

Ravi_8 — Mon, 20 Jan 2003 10:00:54 GMT

Hi,

could you try installing with another CD

Re: Itanium

Ravi_8 — Mon, 20 Jan 2003 10:01:04 GMT

Hi,

could you try installing with another OS CD

Re: Itanium

Veron Le — Mon, 20 Jan 2003 10:06:22 GMT

Hi,

I thought about that, unfortunately, I have only one unique CoreOS cdrom.

thks
Trung

Re: Itanium

Robert-Jan Goossens — Mon, 20 Jan 2003 11:17:38 GMT

Just made an install doc, I can not test it myself, by the way if any off you find an error shoot a comment in PLEASE !!

-1- Preparing the hardware for hpux install

1 Press to enter FAST!UTIL menu

2 Select SCSI DISK UTILITY an press enter

3 Select ID 0 to format disk at scsi id 0

4 Select Low-level-format and press enter

5 Select Continue With Format and press enter

-2- Make sure that edd30 is turbed off ( the root disk must be located at target id 0 )

During boot process select EFI shell, type "edd30 off" at the Shell> prompt

-3- Install HPUX

1 insert HP-UX 11i DVD into drive and power on the system.

2 During boot process select EFI Shell option and press enter

3 Type edd30 off at the prompt

4 Look at the list of devices (displayed as fs0:, fs1, etc) and identify the DVD-rom device

example
fs0 : Acpi (PNP0A03,0) Pci (2|0) /Ata (Primary,Master) /CDROM (Entry0)

5 Type the device name at the prompt

Shell>fs0:

6 Type install to start the HPUX Boot loader.

fs0:>install

7 Select install HP-UX option

8 Select the guided installation option

9 This will start the HP-UX wizard. Accept the default option

10 Select system environment.

11 Select the root disk SCSI 0 for installation of HP-UX

12 Refer to the HP-UX 11.i installation instructions to complete the installation.

Hope this one helps,

Robert-Jan.

Re: Itanium

ITeam — Mon, 20 Jan 2003 11:37:51 GMT

Like the rest, I really do think that you should speak to your local response center. Tell them what the problem is, tell them what you have tried and ask them if they would be able to send you out another CoreOS CDROM. They should be able to do this for you.
Or, if you have access to the Software Update Manager on this site, you should be able to request the CoreOS CDROM from there.The link is
http://europe-support2.external.hp.com/swd/bin/doc.pl/sid=18a6aff00237ac0b27
or
Select "Maintenance & Support" from the top left hand side of this page. Under "Downloads/Licencing", select "Updates (software update manager" and select "Order software Updates".

Please be aware that ordering software updates online can take upto several weeks to be delivered. So speaking to your response center would be quicker.

Many thanks, Graeme.

Re: Itanium

Veron Le — Tue, 21 Jan 2003 02:27:18 GMT

Hi Robert-Jan,

I connected text terminal to the server instead of monitor for windows, so impossible to press "ALT-Q".
And the rest of your instructions were done already, and got the same prob.

Hi Graeme, Is it free?

Thank you all for your support.
Trung

Re: Itanium

Dietmar Konermann — Tue, 21 Jan 2003 08:31:00 GMT

Just to be 100% sure... you are using an ascii console attached to the serial port. And the console configuration is OK, according to the doc I posted to the other tread last week?

This is IMPORTANT, since the kernel only uses the correctly configured console path, while EFI and friends post their messages to all paths concurrently.

Best regards...
Dietmar.

Re: Itanium

Dietmar Konermann — Tue, 21 Jan 2003 08:46:35 GMT

BTW, it's also important, which serial port you use. You should use the combi port on the management card, where you need an adapter from DB25 to Console/Remote/Ups.

Best regards...
Dietmar.

Re: Itanium

Veron Le — Tue, 21 Jan 2003 10:23:35 GMT

Hi Dietmar,

Yes, you're right. I did it as your instructions that you sent on another thead. My cable is good oneand connected to console port.

Thanks.
Trung

Re: Itanium

Dietmar Konermann — Tue, 21 Jan 2003 10:56:37 GMT

To what console port? There is one called "Serial B" and one the combi port on the management card.

Re: Itanium

Dietmar Konermann — Tue, 21 Jan 2003 10:57:13 GMT

Serial A, sorry. Typo.

Re: Itanium

Veron Le — Wed, 22 Jan 2003 01:31:22 GMT

Hi Dietmar,

No, it's to Console/Remote/USP port, not Serial A. But actually I tried on this port (Serial A) and I got the same thing as C/R/U port.

Thanks and rgds.
Trung

Re: Itanium

Dietmar Konermann — Wed, 22 Jan 2003 10:41:27 GMT

OK, I digged a little bit deeper and this is what happens during bootup of 11.22 on Itanium2 systems.

If VGA is found in the EFI's console path config, then it's chosen as a default setting.

After this the serial path config is checked... if a valid one is found then (and only then) this serial path overrides VGA.

After this selection the kernel prints immediately things like "Console is on a Serial Device" or "Console is on VGA". As you don't see this message, I believe that your kernel chooses the wrong path.

From my point of view this are your options:

1) connect a VGA monitor to see if the console output goes to VGA - or

2) configure ONLY the MP serial port in EFI (see the doc I posted to the other thread). Be sure to confire the MP port as IN and OUT path. Clear "*" from all other options - or

3) try to interrupt the CD install routine, when it pauses for 10 seconds. At the prompt type:

hpux -uart2 IINSTALL

if that fails also, try the same with:

hpux -serial IINSTALL

Best regards...
Dietmar.