topic Re: Please Submit Your ITRC Forums Issues for November 2002 in Operating System - HP-UX

Please Submit Your ITRC Forums Issues for November 2002

Kimberly Ann — Fri, 01 Nov 2002 22:04:18 GMT

Hi Everyone,

Please report any issues you encounter while using the forums during the month of November. As usual, this thread is ongoing and designed to capture your helpful feedback!

If reporting errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** for November at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x62575c7609e9d61190050090279cd0f9,00.html

Thanks go to all of you who have submitted your past and current feedback!

Best regards,
Dan
ITRC Forums Manager

Re: Please Submit Your ITRC Forums Issues for November 2002

Pete Randall — Mon, 04 Nov 2002 15:49:16 GMT

Greetings Dan,

Just to start this thread off on the right note, I'll touch on a couple of standard complaints and add a confirmation of another:

1) Sslloooowww this morning (but at least I can get in and respond - that's better).

2) The search engine (which I had hoped was fixed) was unable to find this thread, or any other, with a boolean search on +issues +november.

3) Then there's the timing issue. I'd seen people mention it but hadn't really witnessed it myself until this morning. In this thread
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x875d5c7609e9d61190050090279cd0f9,00.html
both Marty and Ken had already responded before I even started, yet my response ended up being 2 minutes ahead of their's, with a time stamp that was a good five minutes ahead of my workstation's NTP synchronised clock.

Happy Thanksgiving,
Pete

Re: Please Submit Your ITRC Forums Issues for November 2002

H.Merijn Brand (procura — Mon, 04 Nov 2002 15:55:57 GMT

I'll add a positive note. Though indeed rather slow, I'm using Phoenix as a browser today (still comparing a lot of browsers), and I didn't get a single 404 or retransmit.

Re: Please Submit Your ITRC Forums Issues for November 2002

Chris Wilshaw — Mon, 04 Nov 2002 20:22:16 GMT

Yet another time discrepancy;

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x675e5c7609e9d61190050090279cd0f9,00.html

Re: Please Submit Your ITRC Forums Issues for November 2002

John Payne_2 — Mon, 04 Nov 2002 21:57:16 GMT

Hey Dan,

This may have been asked before, but when you move questions to other places, can you either link straight to the question or something? Sometimes it is kind of difficult to find 'those that have been moved.'

Thanks

John

Re: Please Submit Your ITRC Forums Issues for November 2002

James R. Ferguson — Tue, 05 Nov 2002 16:04:17 GMT

Hi Dan:

I am positive that the servers hosting this Forum are NOT synchronized to a valid time source. This is an elementary, fundamental requirement of any setup. Based on a post I just sumbitted, I'd make the time difference to be about 5-6 minutes slow. I am submitting this at 1108 EST and I am syncrhonized to the US Naval Observatory as my external source.

Regards!

...JRF...

Re: Please Submit Your ITRC Forums Issues for November 2002

Ken Hubnik_2 — Tue, 05 Nov 2002 16:20:47 GMT

When replying it seems to take a long time to get the confirmation back.

Re: Please Submit Your ITRC Forums Issues for November 2002

John Poff — Tue, 05 Nov 2002 20:01:37 GMT

Hi Dan,

I'm getting 404 errors when I try to use the Search. Been happening from about 14:55 EST through 15:00 EST.

JP

Re: Please Submit Your ITRC Forums Issues for November 2002

Cheryl Griffin — Tue, 05 Nov 2002 20:08:06 GMT

This is a confirmation of what is mentioned above: I posted to a thread and my response was date/timestamped 2 minutes older than an existing post, yet my post was displayed first (out of order).

Cheryl

Re: Please Submit Your ITRC Forums Issues for November 2002

John Poff — Tue, 05 Nov 2002 20:23:09 GMT

Hi,

I can confirm what Cheryl is reporting in her issue. I saw the thread she mentions, and the first time I saw it her response was listed first followed by one from S.K. Chan. I looked at the thread again a couple of minutes later and their replies were reversed.

I live in the middle of NASCAR racing country, and those kinds of timing/finishing problems would cause major problems around here! :)

JP

Re: Please Submit Your ITRC Forums Issues for November 2002

Ken Hubnik_2 — Tue, 05 Nov 2002 20:44:11 GMT

It's 11/5/02 at 2:44 CST and the response is really really bad. Any known problems.

Re: Please Submit Your ITRC Forums Issues for November 2002

Ron Kinner — Tue, 05 Nov 2002 22:23:14 GMT

Did anyone at HP consider that when they added all of Compaq's users to the forum that they might need a few more machines and just maybe a little more bandwidth?

Ron

Re: Please Submit Your ITRC Forums Issues for November 2002

BFA6 — Wed, 06 Nov 2002 08:36:39 GMT

Hi Dan,

For the last few days I haven't been receiving e-mail notifications of new questions.

Regards,

Hilary

Re: Please Submit Your ITRC Forums Issues for November 2002

H.Merijn Brand (procura — Wed, 06 Nov 2002 11:28:41 GMT

Today I'm using Opera again, and getting 404's on replies on a regular basis again. In thread http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x675b5c7609e9d61190050090279cd0f9,00.html my browser crashed on a reply, and I didn't see it on restart, so when I got all running again, I reposted the answer, and now they both appeared. Blame me, not the ITRC, but still strange

Re: Please Submit Your ITRC Forums Issues for November 2002

Pete Randall — Wed, 06 Nov 2002 11:32:07 GMT

Hi Dan,

I've noticed that the number of "questions moved" seems to have increased lately. With the performance problems (slowness) of late, it's getting really annoying to click on a question, only to find that it's been moved somewhere else. Then you click on that, and it takes a while to get to the category, then you have to find the question, then you have to open the question. And, after all that, you still have to find your way back.

I really think there's a little too much zeal displayed by the "movers". Just because a question mentions Glance, it doesn't necessarily have to go to the OpenView forum. Just because a question mentions a server model, it doesn't have to go to the server forum. I know it's a judgement call, but I think judgements could be a darn site less stringent.

And, it would also be a huge help if the "moved" link took you directly to the question instead of the forum.

Pete

Re: Please Submit Your ITRC Forums Issues for November 2002

Keely Jackson — Wed, 06 Nov 2002 16:01:27 GMT

Hi Dan

Things seem generally slow and have done for the last few days. Today again problems with the search engine - 0 results found.

Cheers
Keely

Re: Please Submit Your ITRC Forums Issues for November 2002

Cheryl Griffin — Wed, 06 Nov 2002 16:21:40 GMT

Pete,
I understand your point but also consider that when user's post only to the "servers" section, they may not know that there is another forum that is more applicable.

So moving a post does 2 things:
* puts the person in contact with the group that is more able to resolve their issue

* introduces the user to other places on the forum where they may be able to see related questions or even the same question being posted.

With the enhancement that has been requested, to somehow mark or show which messages have moved, this issue may be less of a problem in the future.

Cheryl

Re: Please Submit Your ITRC Forums Issues for November 2002

Pete Randall — Wed, 06 Nov 2002 16:30:17 GMT

Cheryl,

I understand your point as well, but consider this post that just happened to mention the hardware platform:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xabd5cdec06f1d61190050090279cd0f9,00.html

The post got trundled off to the servers forum. However, if you look at the answers - it really had nothing to do with the platform, it was a question concerning how to use available commands/utilities to find information on memory configuration.

Pete

Re: Please Submit Your ITRC Forums Issues for November 2002

Kimberly Ann — Wed, 06 Nov 2002 17:01:44 GMT

Hi All,

Thanks for all your great feedback. I have been reading your messages as they appear and have been working with the support teams (and developer team).

The search is being investigated to determine why things are occurring as you have reported. The timing issue is also being actively looked into -- and I've forwarded Jim's comments to the support team contact.

Regarding the increase in users due to the new Compaq areas, we did an indepth evaluation prior to the migration and determined capacity was not an issue with the existing infrastructure. Nonetheless, we have already added an additional server with double the capacity and are working to add another within the next couple of weeks!

Regarding Pete's comment about the redirect link, this is on the list of enhancements to get done...in the meantime, I'll remind the moderators to be prudent when deciding to move messages.

Thanks again for your feedback....

-Dan

Re: Please Submit Your ITRC Forums Issues for November 2002

Keely Jackson — Thu, 07 Nov 2002 15:03:08 GMT

Hi Dan

Still having problems with the search, sometimes finds something sometimes doesn't. Results are even disappearing after clicking on the 'back' button.

Possibly I've missed this discussion along the way, but how come the search results list is always limited to 50? Any chance this could be extended.

Cheers
Keely